Happy Valley

Bulutfon vs Crisp

Bulutfon and Crisp are both customer support tools. Bulutfon is aimed at small businesses, while Crisp is aimed at small businesses and freelancers. Only Crisp has a free plan.

Bulutfon

Cloud phone system for Turkish businesses

Crisp

Affordable all-in-one messaging and helpdesk

PricingPaidFreemium · $45
Starting priceNot published$45/mo
Free planNoYes
Free trial14 days14 days
Built forSmall businessesSmall businesses, Freelancers
Platformsweb, ios, androidweb, ios, android, macos, windows
CountryTR · 2012FR · 2015
Rating——

Choose Bulutfon if

Turkish SMBs and customer service teams wanting a compliant cloud phone system.

  • Local numbers and regulatory compliance in Turkey
  • No hardware switchboard needed
  • Integrates with common CRMs

Look elsewhere if: Global teams needing numbers in many countries.

Choose Crisp if

Small teams and indie founders who want chat, inbox and help center in one affordable package.

  • Per-workspace pricing, not per agent
  • Many channels in one inbox
  • Free plan with 2 seats and apps

Look elsewhere if: Large support organizations needing advanced analytics, QA and enterprise permissions.

Bulutfon vs Crisp pricing

Bulutfon

  • Sabit Telefon₺249/yrAnnual, taxes included
  • Konuşma Paketifrom ₺150/mo250 min/mo; KDV and ÖİV included per table
  • Dijital Faks₺690/yrAnnual, taxes included
  • Hipcall Santral₺13.290/yr10 extensions, 5 concurrent calls
  • Hipcall Çağrı Merkezi₺47.990/yr3 users, 5 numbers, 12-month recordings

Crisp

  • Free$02 seats, 100 customer profiles
  • Mini$45/workspace/mo4 seats, 5,000 profiles, $5 AI credits
  • Essentials$95/workspace/mo10 seats, 50,000 profiles, 2 sub-inboxes
  • Plus$295/workspace/mo20+ seats, 200,000 profiles, 5 sub-inboxes
  • EnterpriseCustomDedicated onboarding, custom SLAs, team training

Bulutfon · Key features

  • Virtual numbers including 0850 and local numbers
  • IVR, routing, queues and business hours
  • Call recording and voicemail to email
  • Softphone apps for mobile and desktop
  • CRM and help desk integrations with click-to-call
  • Reporting and API

Cons

  • Turkey-centric
  • Fewer integrations than Aircall or Dialpad
  • Advanced call center features limited

Crisp · Key features

  • Live chat widget with mobile and desktop apps
  • Shared inbox for email, Messenger, Instagram, WhatsApp, Telegram and SMS
  • Knowledge base and chatbot builder
  • Light CRM with contact profiles and segments
  • Campaigns and sequences for onboarding emails
  • Co-browsing, screen sharing and MagicReply AI

Cons

  • Reporting and permissions are basic
  • Knowledge base lacks advanced customization
  • Email deliverability for campaigns is not its strength

Bulutfon vs Crisp: FAQ

Do Bulutfon and Crisp have a free plan?

Bulutfon has no free plan, a 14-day free trial. Crisp has a free plan.

Not sure yet?