Bulutfon vs Chatwoot
Bulutfon and Chatwoot are both customer support tools. Bulutfon is aimed at small businesses, while Chatwoot is aimed at developers and small businesses. Only Chatwoot has a free plan.
| Pricing | Paid | Open source · $19 |
| Starting price | Not published | $19/mo |
| Free plan | No | Yes |
| Free trial | 14 days | 15 days |
| Built for | Small businesses | Developers, Small businesses |
| Platforms | web, ios, android | web, ios, android |
| Country | TR · 2012 | IN · 2019 |
| Rating | — | — |
Choose Bulutfon if
Turkish SMBs and customer service teams wanting a compliant cloud phone system.
- Local numbers and regulatory compliance in Turkey
- No hardware switchboard needed
- Integrates with common CRMs
Look elsewhere if: Global teams needing numbers in many countries.
Choose Chatwoot if
Companies that want open source, WhatsApp-first support or a low-cost Intercom alternative.
- Open source with permissive license
- Excellent WhatsApp and social channel coverage
- Affordable cloud pricing
Look elsewhere if: Enterprises needing deep analytics, WFM and voice.
Bulutfon vs Chatwoot pricing
Bulutfon
- Sabit Telefon₺249/yrAnnual, taxes included
- Konuşma Paketifrom ₺150/mo250 min/mo; KDV and ÖİV included per table
- Dijital Faks₺690/yrAnnual, taxes included
- Hipcall Santral₺13.290/yr10 extensions, 5 concurrent calls
- Hipcall Çağrı Merkezi₺47.990/yr3 users, 5 numbers, 12-month recordings
Chatwoot
- Community (self-hosted)$0Free forever, self-hosted
- Hacker (Cloud)$02 agents, 500 conversations/mo, live chat only
- Startups$19/agent/moAll channels, 300 Captain AI credits/mo
- Business$39/agent/moVoice, automation, 500 Captain AI credits/mo
- Enterprise$99/agent/moSSO/SAML, audit logs, 800 Captain AI credits/mo
Bulutfon · Key features
- Virtual numbers including 0850 and local numbers
- IVR, routing, queues and business hours
- Call recording and voicemail to email
- Softphone apps for mobile and desktop
- CRM and help desk integrations with click-to-call
- Reporting and API
Cons
- Turkey-centric
- Fewer integrations than Aircall or Dialpad
- Advanced call center features limited
Chatwoot · Key features
- Omnichannel inbox with WhatsApp, Instagram, Messenger, Telegram, SMS
- Website live chat widget and help center
- Automation rules, macros, canned responses and labels
- Captain AI agent and copilot
- Campaigns (ongoing and one-off) and CSAT surveys
- Self-hosted (Docker, Heroku, Kubernetes) or cloud
Cons
- Reporting is basic
- Self-hosting needs ops attention
- Fewer integrations than Zendesk
Bulutfon vs Chatwoot: FAQ
Do Bulutfon and Chatwoot have a free plan?
Bulutfon has no free plan, a 14-day free trial. Chatwoot has a free plan.