Bitrix24 vs Twenty
Bitrix24 and Twenty are both CRM tools. Bitrix24 is aimed at small businesses and enterprise, while Twenty is aimed at developers and small businesses. Twenty costs less, from $9/mo versus $69/mo for Bitrix24. Both have a free plan.
CRM, tasks, chat and intranet suite for SMBs with a free plan
Open-source CRM, self-host or cloud
| Pricing | Freemium · $69 | Open source · $9 |
| Starting price | $69/mo | $9/mo |
| Free plan | Yes | Yes |
| Free trial | 15 days | 30 days |
| Built for | Small businesses, Enterprise | Developers, Small businesses |
| Platforms | web, windows, macos, linux, ios, android | web |
| Country | — · 2012 | FR · 2023 |
| Rating | — | — |
Choose Bitrix24 if
SMBs that want CRM, tasks, chat and an intranet under one flat monthly price.
- Flat per-organization pricing instead of per-user fees
- Usable free plan for one or two people
- Replaces separate CRM, task, chat, intranet and site tools
Look elsewhere if: Teams that want a polished, focused CRM or project tool (HubSpot, Zoho CRM, monday.com).
Choose Twenty if
Teams wanting an open-source, modern CRM.
- Open source
- Modern UI
- Customizable
Look elsewhere if: Enterprises needing ecosystem.
Bitrix24 vs Twenty pricing
Bitrix24
- Free$01-2 users, 5 GB, basic CRM, tasks, chat and video calls
- Basic$69/mo$49/mo billed annually; 5 users, 24 GB, sales pipelines
- Standard$144/mo$99/mo billed annually; 50 users, 100 GB, e-signature
- Professional$289/mo$199/mo billed annually; 100 users, 1 TB, automation, HR
- EnterpriseFrom $579/moFrom $399/mo billed annually; 250 to 10,000 users
Twenty
- Self-hosted$0Open-source core, self-host for free
- Pro$9/user/moBilled yearly; custom objects, AI agents, 50 workflow credits/yr
- Organization$19/user/moBilled yearly; SAML/OIDC SSO, row-level permissions
- Enterprisefrom $50k/yrSingle-tenant, SCIM, dedicated support and SLA
Bitrix24 · Key features
- CRM with leads, deals, multiple pipelines, invoices and estimates
- Contact center combining email, telephony, WhatsApp and messengers
- Tasks and projects with Kanban, Gantt charts and time tracking
- Team chat, video calls, shared calendars and drive in one workspace
- Website, landing page and online store builder with web forms
- Workflow automation, RPA and approvals on higher plans
Cons
- Interface is crowded and takes time to learn
- Individual modules are shallower than best-of-breed tools
- Free plan is capped at 1-2 users and 5 GB
Twenty · Key features
- Custom objects and fields
- Email and calendar sync
- Kanban and table views
- Workflows
- GraphQL and REST APIs
- Self-hosting
Cons
- Younger product
- Fewer integrations
- Reporting basic
Bitrix24 vs Twenty: FAQ
Which is cheaper, Bitrix24 or Twenty?
Twenty starts at $9/mo and Bitrix24 at $69/mo. Both prices are checked on the vendors' own pricing pages.
Do Bitrix24 and Twenty have a free plan?
Yes, both Bitrix24 and Twenty have a free plan; paid plans add more usage and features.