BigCommerce vs Yotpo

BigCommerce is a hosted e-commerce platform founded in Sydney in 2009 and now based in Austin, Texas. It is a publicly listed company and, in 2025, its parent company renamed itself Commerce while keeping BigCommerce as the platform brand alongside the product feed service Feedonomics and the visual site builder Makeswift. Its pitch against Shopify is openness: no transaction fees on orders through its embedded payment providers, open APIs and strong headless and B2B capabilities.

The platform includes more out of the box than most rivals: product options and variants, faceted search, customer groups and price lists, multi-currency and multi-storefront management. Core, Growth and Scale plans have fixed monthly prices but cap sales (GMV) per tier and charge a small fee on orders through outside payment providers, so a growing store is moved to a higher plan or to Performance, which adds custom pricing and contract terms. Channel Manager connects listings to Amazon, eBay, Google Shopping and social platforms.

BigCommerce suits mid-market brands, B2B wholesalers and companies building a headless storefront with Next.js or a CMS. Beginners usually find Shopify easier, with a larger theme and app ecosystem, while WooCommerce gives more control to teams that want to self-host. For Turkish merchants, local payment, marketplace and e-fatura integrations are thin, so local platforms such as ikas or T-Soft are often more practical.

Yotpo is an e-commerce retention platform founded in 2011 by Tomer Tagrin and Omri Cohen, with offices in New York, Tel Aviv, London, Toronto, Sofia and Sydney. It says more than 35,000 brands in 100 countries use it, from Shopify stores to enterprise retailers. Its core job is collecting customer reviews and photos, showing them on product pages and running loyalty and referral programs that bring shoppers back.

Reviews & UGC sends review requests, displays star ratings, photo and video reviews and Q&A on-site, feeds Google seller ratings, writes AI review summaries and syndicates reviews to retailers. Loyalty & Referrals covers points, VIP tiers, rewards and refer-a-friend campaigns. A newer Discover product tracks how AI assistants such as ChatGPT describe and recommend your products. Plans are priced by monthly order volume, with a limited free Reviews plan and a free Loyalty plan.

Yotpo fits growing DTC brands on Shopify and mid-market retailers that want reviews and loyalty from one vendor. It costs more than review-only apps such as Judge.me or Okendo, and order caps push stores up tiers quickly. ReferralCandy and GrowSurf are lighter options for referrals only, and Klaviyo now offers built-in reviews for brands already on its email platform.

Buying tip: Yotpo used to sell SMS, email and subscriptions, but its current site lists only Reviews, Loyalty and Discover, so plan on a separate messaging tool. The pricing FAQ mentions Reviews from $15 a month while the plan card shows $89, so confirm the quote.