Avoma vs Reply.io

Avoma is a US-based AI meeting assistant that records, transcribes and summarizes calls, then extends into scheduling, lead routing, conversation intelligence and revenue intelligence. It is aimed at sales, customer success and recruiting teams that want call notes, CRM updates and coaching insights in one tool instead of stitching together a notetaker, a scheduler and a separate coaching platform.

The core plan records Zoom, Google Meet and Microsoft Teams meetings, transcribes in more than 70 languages, writes AI notes from templates, drafts follow-up emails and pushes notes and fields into Salesforce, HubSpot or Pipedrive. Ask Avoma answers questions about a meeting or, on Enterprise, across all meetings. Paid seats are only needed for people who record; viewers are free. Conversation Intelligence (call scoring, talk patterns, topic trackers), Revenue Intelligence (deal and churn risk, MEDDIC or BANT scoring, forecasting) and Lead Router are sold as per-seat add-ons.

Avoma fits SMB and mid-market revenue teams that want Gong-style insight at a fraction of the price. Gong is deeper for large sales organizations, Fireflies and Otter are cheaper if you only need transcripts, and tl;dv is lighter and friendlier for product and research calls.

Buying tip: annual billing saves up to a third on the base plan, but add-ons quickly double the per-seat cost, so trial the Organization plan for 14 days with all add-ons enabled and keep only the ones reps actually use. Avoma also offers an MCP server and API that expose meeting transcripts and notes to AI assistants.

Reply.io is a sales engagement platform for cold outbound, in business since 2014 and used by more than 3,000 companies. It lets SDRs, founders and agencies build sequences that mix email, LinkedIn, calls, SMS and WhatsApp tasks, find prospects in a built-in B2B database and track every reply in one inbox.

The Email Volume plan focuses on cold email at scale with unlimited emails per active contact, inbox rotation, domain and mailbox purchase, warm-up and deliverability checks. Multichannel adds LinkedIn automation, calling and per-user seats. Jason, the AI SDR, finds prospects, writes personalized emails, answers replies and books meetings, and is sold as its own plan. An Agency plan adds unlimited client workspaces. Live data credits, email validation, extra LinkedIn accounts and calls are add-ons, and CRM sync covers HubSpot, Salesforce, Pipedrive, Copper and Close.

Reply.io suits small and mid-size outbound teams and lead-gen agencies that want email, LinkedIn and AI in one tool at mid-market prices. Outreach and Salesloft are deeper for large enterprise sales orgs, Apollo bundles a bigger contact database with sequencing, and lemlist, Instantly or Smartlead are cheaper if you only send cold email.

Buying tip: pricing is tied to active contacts, meaning unique people who receive a first-step email in a month, not to emails sent. On Email Volume, LinkedIn automation costs $69 and calls and SMS $29 per account a month, so model the add-ons before comparing list prices. Annual billing is cheaper, and there is a 14-day trial.