Happy Valley

Arcade vs Stonly

Arcade and Stonly are both product adoption & onboarding tools aimed at small businesses and enterprise. Both have a free plan.

Arcade

Interactive product demos and AI product videos for SaaS marketers

Stonly

Interactive guides and AI knowledge base for customer support teams

PricingFreemium · $50Freemium
Starting price$50/moNot published
Free planYesYes
Free trial—14 days
Built forSmall businesses, Enterprise, AgenciesSmall businesses, Enterprise
Platformswebweb
CountryUS · 2021FR · 2018
Rating——

Choose Arcade if

Product marketing and growth teams at product-led SaaS companies that want interactive demos and product videos live quickly.

  • Very fast to build a polished demo, often in minutes
  • Free plan with unlimited views for one published demo
  • Embeds cleanly in websites, docs, help centers and Notion pages

Look elsewhere if: Teams that need in-app onboarding checklists and tooltips (Userflow, Stonly) or simple async screen recording (Loom).

Choose Stonly if

Customer support teams that handle complex, multi-step issues and want guided self-service plus consistent agent troubleshooting.

  • Decision trees handle complex troubleshooting better than flat articles
  • Same content serves customers, agents and AI answers
  • Help desk integrations bring guides into the agent workspace

Look elsewhere if: Product teams primarily optimizing in-app onboarding and feature adoption metrics (Userpilot, Appcues, Pendo).

Arcade vs Stonly pricing

Arcade

  • Free$01 published demo, unlimited views, Arcade branding
  • Growth (demos)$50/seat/mo$42.50 billed annually; unlimited demos, up to 10 users
  • Pro (AI video)$59/mo$49 billed annually; 1,000 credits/mo, 4K, 10 seats
  • EnterpriseCustomCustom domain, SSO, native Salesforce, audience reveal

Stonly

  • Basic$0400 guide views/mo, 5 published guides, 1 team member
  • Small BusinessQuoteUnder 100 staff; 4,000 guide views, 5 seats, 1 knowledge base
  • EnterpriseCustomAI Agents, SSO, surveys, auto-translation, white label

Arcade · Key features

  • Chrome extension that captures clicks, screen and camera with smart zooms
  • Clickable demos with hotspots, branching paths and chapters
  • AI voiceovers and AI translations of demos into other languages
  • Lead forms and CTAs inside demos, plus custom landing pages
  • MP4 and GIF export for social posts and documentation
  • AI video generator for launch videos, changelogs and tutorials

Cons

  • Demos and AI video are billed as separate subscriptions
  • Custom domain, SSO and native Salesforce require Enterprise
  • Screenshot-based demos are less realistic than full HTML sandboxes

Stonly · Key features

  • Interactive step-by-step guides and branching decision trees
  • Embeddable widget for in-app guides and product tours
  • Knowledge base with versioning, review flows and scheduled publishing
  • AI Answers and a conversational bot built on your guide content
  • AI Agent Assist that summarizes tickets and drafts replies
  • Knowledge Agents and Business Process Agents for automated support flows

Cons

  • Paid prices are not published and require a sales call
  • Guide-view limits can force plan upgrades as traffic grows
  • Help desk integrations, AI Agents and SSO are Enterprise-only

Arcade vs Stonly: FAQ

Do Arcade and Stonly have a free plan?

Yes, both Arcade and Stonly have a free plan; paid plans add more usage and features.

Not sure yet?