Happy Valley

AloTech vs Zoom

AloTech and Zoom are both team communication tools aimed at small businesses and enterprise. Only Zoom has a free plan.

AloTech

Cloud contact center software from Türkiye, sold abroad as CCS

Zoom

Video meetings that became a verb

PricingPaidFreemium · $17
Starting priceNot published$16.99/mo
Free planNoYes
Free trial——
Built forSmall businesses, EnterpriseSmall businesses, Enterprise
Platformswebweb, macos, windows, ios, android
CountryTRUS · 2011
Rating——

Choose AloTech if

Turkish companies with 10 or more agents that want cloud voice and messaging channels, AI quality scoring and local support on monthly lira pricing.

  • Transparent per-user lira pricing with no long-term commitment
  • Voice and written channels in one agent screen
  • Turkish support 24/7 and local references like Teknosa and Vestel

Look elsewhere if: Small offices that only need a few phone lines (Bulutfon, Verimor) or global enterprises standardizing on one vendor worldwide (Genesys, Five9).

Choose Zoom if

Organizations that need reliable external video meetings and are not fully on Google or Microsoft suites.

  • Most reliable video quality and familiarity
  • AI Companion included on paid plans
  • Expanding suite for chat, phone and docs

Look elsewhere if: Teams already on Workspace or Microsoft 365 for whom Meet or Teams is included.

AloTech vs Zoom pricing

AloTech

  • Written Communication₺1,490/user/moWebChat, WhatsApp, Telegram, Messenger; no commitment
  • Voice + Written₺3,990/user/moInbound/outbound calls, IVR, predictive dialer, recording, API
  • ChatBot + VoiceBotCustomCustom bot design, integration and conversation flows

Zoom

  • Basic$040-minute meetings, 100 participants
  • Pro$16.99/user/mo$14.16/mo billed annually; 30-hour meetings, 100 participants
  • Business$21.99/user/mo$18.33/mo billed annually; 300 participants
  • EnterpriseCustomUp to 1,000 participants

AloTech · Key features

  • Inbound routing with ACD, CTI, IVR and number masking
  • Predictive, preview and IVR dialers with answering machine detection
  • Omnichannel inbox for chat, WhatsApp, Messenger, Telegram, SMS and email
  • Click2Connect web-to-call and video calls without a phone line
  • Call and screen recording with AI-assisted quality scoring
  • Agent Assist, AI Maestro and accent neutralization for live calls

Cons

  • Full voice package costs more than simple virtual PBX services
  • Bot projects are custom-quoted rather than self-serve
  • No free trial length or self-serve signup published

Zoom · Key features

  • HD meetings with breakout rooms, polls and reactions
  • AI Companion: meeting summaries, smart recordings, drafting
  • Team Chat, Phone, Whiteboard, Docs and Clips
  • Webinars, Events and Rooms
  • Scheduler and calendar integrations
  • Marketplace with 2,500+ apps

Cons

  • Free plan 40-minute limit
  • Suite features less mature than Slack or Google
  • Multiple add-ons for webinars, phone, rooms

AloTech vs Zoom: FAQ

Do AloTech and Zoom have a free plan?

AloTech has no free plan. Zoom has a free plan.

Not sure yet?