AloTech vs Gleap
AloTech and Gleap are both customer support tools. AloTech is aimed at small businesses and enterprise, while Gleap is aimed at small businesses and developers.
Cloud contact center software from Türkiye, sold abroad as CCS
AI customer support with bug reports, session replay and code fixes
| Pricing | Paid | Paid · $35 |
| Starting price | Not published | $35/mo |
| Free plan | No | No |
| Free trial | — | 7 days |
| Built for | Small businesses, Enterprise | Small businesses, Developers, Enterprise |
| Platforms | web | web, ios, android |
| Country | TR | AT |
| Rating | — | — |
Choose AloTech if
Turkish companies with 10 or more agents that want cloud voice and messaging channels, AI quality scoring and local support on monthly lira pricing.
- Transparent per-user lira pricing with no long-term commitment
- Voice and written channels in one agent screen
- Turkish support 24/7 and local references like Teknosa and Vestel
Look elsewhere if: Small offices that only need a few phone lines (Bulutfon, Verimor) or global enterprises standardizing on one vendor worldwide (Genesys, Five9).
Choose Gleap if
SaaS and mobile app teams that want customer support, bug reporting and AI-assisted fixes in one platform without per-seat pricing.
- Support conversations and technical bug context live in one tool
- No per-seat fees from the Team plan up
- Kai Support costs $0.29 per resolution and hand-offs are free
Look elsewhere if: Large support operations needing a mature multi-brand help desk, or teams that only want simple visual feedback (Zendesk, Usersnap).
AloTech vs Gleap pricing
AloTech
- Written Communication₺1,490/user/moWebChat, WhatsApp, Telegram, Messenger; no commitment
- Voice + Written₺3,990/user/moInbound/outbound calls, IVR, predictive dialer, recording, API
- ChatBot + VoiceBotCustomCustom bot design, integration and conversation flows
Gleap
- Starter$35/mo1 seat, 1 project, 10k MAU, live chat and bug reports; $29/mo yearly
- Team$179/moUnlimited seats, 100k MAU, Kai Resolve; $149/mo billed yearly
- Pro$359/mo200k MAU, SLA policies, custom roles; $299/mo billed yearly
- EnterpriseFrom $1,199/moSSO, invoice billing, custom SLA; from $999/mo billed yearly
AloTech · Key features
- Inbound routing with ACD, CTI, IVR and number masking
- Predictive, preview and IVR dialers with answering machine detection
- Omnichannel inbox for chat, WhatsApp, Messenger, Telegram, SMS and email
- Click2Connect web-to-call and video calls without a phone line
- Call and screen recording with AI-assisted quality scoring
- Agent Assist, AI Maestro and accent neutralization for live calls
Cons
- Full voice package costs more than simple virtual PBX services
- Bot projects are custom-quoted rather than self-serve
- No free trial length or self-serve signup published
Gleap · Key features
- In-app bug reports with screenshots, session replay, console and network logs
- Kai Support AI agent answering from docs, websites, files and YouTube
- Kai Resolve investigating tickets with logs, read-only code and MCP data
- Kai Code turning confirmed bugs into pull requests your team reviews
- Shared inbox for chat, email, WhatsApp, Instagram, Slack and Telegram
- Knowledge base, public roadmap, release notes and surveys
Cons
- No free plan, only a 7-day trial
- Starter has one seat, no session replay and no integrations
- Big price step from $35 Starter to $179 Team billed monthly
AloTech vs Gleap: FAQ
Do AloTech and Gleap have a free plan?
AloTech has no free plan. Gleap has no free plan, a 7-day free trial.