Happy Valley

AloTech vs Crisp

AloTech and Crisp are both customer support tools. AloTech is aimed at small businesses and enterprise, while Crisp is aimed at small businesses and freelancers. Only Crisp has a free plan.

AloTech

Cloud contact center software from Türkiye, sold abroad as CCS

Crisp

Affordable all-in-one messaging and helpdesk

PricingPaidFreemium · $45
Starting priceNot published$45/mo
Free planNoYes
Free trial—14 days
Built forSmall businesses, EnterpriseSmall businesses, Freelancers
Platformswebweb, ios, android, macos, windows
CountryTRFR · 2015
Rating——

Choose AloTech if

Turkish companies with 10 or more agents that want cloud voice and messaging channels, AI quality scoring and local support on monthly lira pricing.

  • Transparent per-user lira pricing with no long-term commitment
  • Voice and written channels in one agent screen
  • Turkish support 24/7 and local references like Teknosa and Vestel

Look elsewhere if: Small offices that only need a few phone lines (Bulutfon, Verimor) or global enterprises standardizing on one vendor worldwide (Genesys, Five9).

Choose Crisp if

Small teams and indie founders who want chat, inbox and help center in one affordable package.

  • Per-workspace pricing, not per agent
  • Many channels in one inbox
  • Free plan with 2 seats and apps

Look elsewhere if: Large support organizations needing advanced analytics, QA and enterprise permissions.

AloTech vs Crisp pricing

AloTech

  • Written Communication₺1,490/user/moWebChat, WhatsApp, Telegram, Messenger; no commitment
  • Voice + Written₺3,990/user/moInbound/outbound calls, IVR, predictive dialer, recording, API
  • ChatBot + VoiceBotCustomCustom bot design, integration and conversation flows

Crisp

  • Free$02 seats, 100 customer profiles
  • Mini$45/workspace/mo4 seats, 5,000 profiles, $5 AI credits
  • Essentials$95/workspace/mo10 seats, 50,000 profiles, 2 sub-inboxes
  • Plus$295/workspace/mo20+ seats, 200,000 profiles, 5 sub-inboxes
  • EnterpriseCustomDedicated onboarding, custom SLAs, team training

AloTech · Key features

  • Inbound routing with ACD, CTI, IVR and number masking
  • Predictive, preview and IVR dialers with answering machine detection
  • Omnichannel inbox for chat, WhatsApp, Messenger, Telegram, SMS and email
  • Click2Connect web-to-call and video calls without a phone line
  • Call and screen recording with AI-assisted quality scoring
  • Agent Assist, AI Maestro and accent neutralization for live calls

Cons

  • Full voice package costs more than simple virtual PBX services
  • Bot projects are custom-quoted rather than self-serve
  • No free trial length or self-serve signup published

Crisp · Key features

  • Live chat widget with mobile and desktop apps
  • Shared inbox for email, Messenger, Instagram, WhatsApp, Telegram and SMS
  • Knowledge base and chatbot builder
  • Light CRM with contact profiles and segments
  • Campaigns and sequences for onboarding emails
  • Co-browsing, screen sharing and MagicReply AI

Cons

  • Reporting and permissions are basic
  • Knowledge base lacks advanced customization
  • Email deliverability for campaigns is not its strength

AloTech vs Crisp: FAQ

Do AloTech and Crisp have a free plan?

AloTech has no free plan. Crisp has a free plan.

Not sure yet?