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ActiveCampaign vs Substack

ActiveCampaign and Substack are both email marketing tools. ActiveCampaign is aimed at small businesses and E-commerce, while Substack is aimed at creators. Only Substack has a free plan.

ActiveCampaign

Email marketing and automation platform for SMBs and ecommerce

Substack

Newsletters, podcasts and paid subscriptions

PricingPaid · $19Free
Starting price$19/moNot published
Free planNoYes
Free trial14 days—
Built forSmall businesses, E-commerce, AgenciesCreators
Platformsweb, ios, androidweb, ios, android
CountryUS · 2003US · 2017
Rating——

Choose ActiveCampaign if

Small and mid-sized businesses and ecommerce brands that want sophisticated, behaviour-based email and SMS automation at a mid-range price.

  • One of the most powerful automation builders in its price range
  • Strong ecommerce triggers and deep integrations
  • AI agents included on every plan

Look elsewhere if: Teams sending simple newsletters to large lists on a tight budget, or wanting a full CRM suite (MailerLite, Brevo, HubSpot).

Choose Substack if

Writers starting out who value discovery and simplicity over control.

  • Zero upfront cost; discovery network
  • Simple, writer-focused
  • Payments and hosting handled

Look elsewhere if: Publications with revenue that want to keep 100% and own SEO (Ghost, beehiiv).

ActiveCampaign vs Substack pricing

ActiveCampaign

  • Starter$19/mo$15/mo billed annually; 1,000 contacts, 1 seat
  • Plus$59/mo$49/mo annually; landing pages, SMS add-on, 1 seat
  • Pro$99/mo$79/mo annually; predictive sending, attribution, 3 seats
  • Enterprise$179/mo$145/mo annually; SSO, HIPAA support, 5 seats

Substack

  • Free$0Free publishing, no monthly fee
  • Paid subscriptions10%/of revenuePlus credit card processing fees

ActiveCampaign · Key features

  • Visual automation builder with branching, goals and split tests
  • Triggers from site visits, purchases, forms, tags and CRM events
  • Email, SMS and WhatsApp messaging from one platform
  • Active Intelligence AI agents for segments, automations and brand kits
  • Predictive sending and conditional content on Pro
  • Landing pages and site messages from the Plus plan

Cons

  • Costs climb quickly as contact lists grow
  • CRM pipelines and transactional email are extra
  • Starter and Plus include only one seat

Substack · Key features

  • Newsletter, podcast and video publishing
  • Paid subscriptions with free and paid tiers
  • Recommendations network, Notes and Chat
  • Hosted site with custom domain
  • Mobile app for readers
  • Basic analytics and import tools

Cons

  • 10% revenue share
  • Limited design and SEO control
  • Platform dependence

ActiveCampaign vs Substack: FAQ

Do ActiveCampaign and Substack have a free plan?

ActiveCampaign has no free plan, a 14-day free trial. Substack has a free plan.

Which is better for small businesses, ActiveCampaign or Substack?

ActiveCampaign lists small businesses as a core audience, while Substack is aimed more at creators.

Not sure yet?