WalkMe vs Whatfix
WalkMe and Whatfix are both product adoption & onboarding tools aimed at enterprise.
WalkMe
SAP-owned digital adoption platform for enterprise software rollouts
Whatfix
Digital adoption platform for enterprise software
| Pricing | Paid | Paid |
| Starting price | Not published | Not published |
| Free plan | No | No |
| Free trial | — | — |
| Built for | Enterprise | Enterprise |
| Platforms | web, windows | web |
| Country | IL · 2011 | IN · 2014 |
| Rating | — | — |
Choose WalkMe if
Large enterprises, especially SAP customers, that need to drive adoption of complex internal software at scale.
- Deep coverage of major enterprise apps, including SAP GUI
- Strong analytics on how employees really use software
- Backed by SAP, with long-term roadmap security
Look elsewhere if: Startups and SaaS teams that only need product tours and onboarding checklists (Appcues, UserGuiding, Userpilot).
Choose Whatfix if
Enterprises rolling out software.
- Enterprise app coverage
- Reduces training costs
- Analytics
Look elsewhere if: SaaS onboarding (Appcues).
WalkMe vs Whatfix pricing
WalkMe
- For employeesCustomQuote only; Discovery, workflow automation, SAP GUI
- For customersCustomQuote only; guidance and analytics for customer apps
Whatfix
- StandardCustomSingle app; employee or customer-facing
- PremiumCustomSingle app; advanced features
- EnterpriseCustomMulti-app plans
WalkMe · Key features
- No-code editor for walk-throughs, tooltips, launchers and task lists
- DeepUI element detection that survives application UI changes
- Adoption, workflow and form analytics across enterprise apps
- Discovery and license optimization to find unused software seats
- WalkMe AI with pinned, proactive and on-demand assistance
- Action Bar that brings guidance into every application
Cons
- Quote-only pricing that is high for mid-sized companies
- Implementation often needs dedicated builders or consultants
- Steep learning curve for the editor and rules engine
Whatfix · Key features
- In-app guidance on any app
- Task lists
- Self-help widget
- Analytics
- Desktop support
- Content authoring
Cons
- Expensive
- Enterprise focus
- Implementation
WalkMe vs Whatfix: FAQ
Do WalkMe and Whatfix have a free plan?
WalkMe has no free plan. Whatfix has no free plan.