Lyro by Tidio vs Vaani AI
Lyro by Tidio and Vaani AI are both chatbots & AI agents tools. Lyro by Tidio is aimed at E-commerce and small businesses, while Vaani AI is aimed at developers and small businesses.
Lyro by Tidio
AI support agent for small e-commerce
Vaani AI
Voice AI agent platform for phone and web calls with API and webhooks
| Pricing | Paid · $39 | Paid |
| Starting price | $39/mo | Not published |
| Free plan | No | No |
| Free trial | 7 days | — |
| Built for | E-commerce, Small businesses | Developers, Small businesses, Enterprise, Agencies |
| Platforms | web | web |
| Country | PL · 2023 | IN |
| Rating | — | — |
Choose Lyro by Tidio if
Small e-commerce stores on Tidio.
- Quick setup
- Affordable for small stores
- Works with Tidio
Look elsewhere if: Enterprise support.
Choose Vaani AI if
Developers and Indian businesses that want API-driven phone agents with full control over the model, voice and carrier stack.
- Transparent per-component pricing with a public cost estimator
- Unlimited agents, knowledge bases and voices on Pay as you go
- Wide model choice across OpenAI, Gemini, Groq, Deepgram, Cartesia and Sarvam
Look elsewhere if: Contact centers that want a fully managed enterprise suite or teams focused mainly on chat (SESTEK, Yellow.ai, Voiceflow).
Lyro by Tidio vs Vaani AI pricing
Lyro by Tidio
- Lyro AI Agentfrom $39/mo50 Lyro conversations; $32.50/mo billed annually
Vaani AI
- Pay as you go$0.02/minPlatform fee; models, voice and telephony billed on top
- Phone number add-on$10/moPer number; rental rates vary by country
- Concurrency add-on$20/mo5 extra concurrent lines; 2 included on Pay as you go
- EnterpriseCustomOwn provider keys, white-label, zero data retention, SSO on demand
Lyro by Tidio · Key features
- AI answers from your content
- Order lookups
- Human handoff
- Multilingual
- Analytics
- Tidio inbox integration
Cons
- Conversation limits
- Less customizable
- E-commerce focus
Vaani AI · Key features
- Teacher AI builds an agent from a plain-language brief and shows prompt diffs
- Outbound and inbound phone calls plus browser and in-app voice
- REST API to trigger calls and scheduled calling campaigns
- call_ended and call_postprocessing webhooks with transcript and extracted fields
- Memory across calls with the same caller
- Call screening, voicemail detection, warm and live transfers
Cons
- Total cost per minute depends on the stack, so quotes take effort
- Only 2 concurrent calls on Pay as you go without paying for more lines
- Bring-your-own provider keys, SSO and RBAC are Enterprise only
Lyro by Tidio vs Vaani AI: FAQ
Do Lyro by Tidio and Vaani AI have a free plan?
Lyro by Tidio has no free plan, a 7-day free trial. Vaani AI has no free plan.