Lyro by Tidio vs UnleashX
Lyro by Tidio and UnleashX are both chatbots & AI agents tools. Lyro by Tidio is aimed at E-commerce and small businesses, while UnleashX is aimed at small businesses and enterprise. Lyro by Tidio costs less, from $39/mo versus $249/mo for UnleashX. Only UnleashX has a free plan.
AI support agent for small e-commerce
Pre-built AI employees for voice and chat across sales and support
| Pricing | Paid · $39 | Paid · $249 |
| Starting price | $39/mo | $249/mo |
| Free plan | No | Yes |
| Free trial | 7 days | — |
| Built for | E-commerce, Small businesses | Small businesses, Enterprise |
| Platforms | web | web |
| Country | PL · 2023 | IN · 2025 |
| Rating | — | — |
Choose Lyro by Tidio if
Small e-commerce stores on Tidio.
- Quick setup
- Affordable for small stores
- Works with Tidio
Look elsewhere if: Enterprise support.
Choose UnleashX if
SMBs and lenders or insurers that want ready-made AI voice and chat employees for high-volume lead, renewal and collection work.
- Ready-made AI roles shorten setup for common sales and finance tasks
- Covers voice, chat, video and automations under one credit balance
- Unused Growth credits never expire
Look elsewhere if: Large enterprises that need proven governance and certifications, or developers who just want a voice API (Kore.ai, Yellow.ai, Vaani AI).
Lyro by Tidio vs UnleashX pricing
Lyro by Tidio
- Lyro AI Agentfrom $39/mo50 Lyro conversations; $32.50/mo billed annually
UnleashX
- Pay As You Go$01,000 starting credits, 3 users, 5 voice concurrency, then recharge
- Growth$249/mo24,900 credits/mo, 10 users, 30 voice concurrency, Slack support
- EnterpriseCustomNegotiated credit rates, 99.9% uptime SLA, 24/7 critical support
Lyro by Tidio · Key features
- AI answers from your content
- Order lookups
- Human handoff
- Multilingual
- Analytics
- Tidio inbox integration
Cons
- Conversation limits
- Less customizable
- E-commerce focus
UnleashX · Key features
- Pre-built AI employees for lead qualification, claims, collections and renewals
- Voice AI agents with up to 30 concurrent calls on Growth
- Video agents, chatbots and click-to-call in the same platform
- Call evaluation billed per minute of recorded audio
- One conversation thread across voice, chat, WhatsApp, email and Slack
- 72+ integrations across CRM, calendars, payments and project tools
Cons
- Model costs are billed on top of credits on most products
- No security certifications listed on the security page
- Company founded in 2025 with a short track record
Lyro by Tidio vs UnleashX: FAQ
Which is cheaper, Lyro by Tidio or UnleashX?
Lyro by Tidio starts at $39/mo and UnleashX at $249/mo. Both prices are checked on the vendors' own pricing pages.
Do Lyro by Tidio and UnleashX have a free plan?
Lyro by Tidio has no free plan, a 7-day free trial. UnleashX has a free plan.