Stonly vs Userflow
Stonly and Userflow are both product adoption & onboarding tools. Stonly is aimed at small businesses and enterprise, while Userflow is aimed at small businesses and developers. Only Stonly has a free plan.
Interactive guides and AI knowledge base for customer support teams
No-code product tours, checklists and in-app surveys for SaaS
| Pricing | Freemium | Paid · $300 |
| Starting price | Not published | $300/mo |
| Free plan | Yes | No |
| Free trial | 14 days | 14 days |
| Built for | Small businesses, Enterprise | Small businesses, Developers |
| Platforms | web | web |
| Country | FR · 2018 | — |
| Rating | — | — |
Choose Stonly if
Customer support teams that handle complex, multi-step issues and want guided self-service plus consistent agent troubleshooting.
- Decision trees handle complex troubleshooting better than flat articles
- Same content serves customers, agents and AI answers
- Help desk integrations bring guides into the agent workspace
Look elsewhere if: Product teams primarily optimizing in-app onboarding and feature adoption metrics (Userpilot, Appcues, Pendo).
Choose Userflow if
B2B SaaS teams that want to ship polished onboarding flows and checklists quickly without engineering help.
- Fast, intuitive builder that non-engineers learn quickly
- Unlimited team seats on every plan
- Multiple environments for safe staging and testing
Look elsewhere if: Mobile-first apps or companies needing a full analytics and roadmap suite (Pendo) or the lowest possible price (UserGuiding).
Stonly vs Userflow pricing
Stonly
- Basic$0400 guide views/mo, 5 published guides, 1 team member
- Small BusinessQuoteUnder 100 staff; 4,000 guide views, 5 seats, 1 knowledge base
- EnterpriseCustomAI Agents, SSO, surveys, auto-translation, white label
Userflow
- Essentials$300/mo$240/mo billed annually; 1,000 MAUs, 2 environments
- Studio$500/mo$400/mo billed annually; 1,000 MAUs, Adoption Agent, CSM
- EnterpriseCustomBilled annually; custom MAUs, SLA, security review
- Extra MAUs$40/1,000 MAUs/moFalls to $10 per 1,000 at scale; 20% off annually
Stonly · Key features
- Interactive step-by-step guides and branching decision trees
- Embeddable widget for in-app guides and product tours
- Knowledge base with versioning, review flows and scheduled publishing
- AI Answers and a conversational bot built on your guide content
- AI Agent Assist that summarizes tickets and drafts replies
- Knowledge Agents and Business Process Agents for automated support flows
Cons
- Paid prices are not published and require a sales call
- Guide-view limits can force plan upgrades as traffic grows
- Help desk integrations, AI Agents and SSO are Enterprise-only
Userflow · Key features
- Visual flow builder for product tours, tooltips and modals
- Onboarding checklists that track task completion
- In-app resource center with search and help content
- NPS, CSAT and custom in-app surveys
- Attribute and event-based targeting with segmentation
- Flow analytics, localization and version history
Cons
- MAU-based pricing grows quickly for large free-user bases
- No free plan
- Product analytics lighter than Userpilot or Pendo
Stonly vs Userflow: FAQ
Do Stonly and Userflow have a free plan?
Stonly has a free plan. Userflow has no free plan, a 14-day free trial.