Sleekplan vs Userback
Sleekplan and Userback are both customer feedback & roadmaps tools. Sleekplan is aimed at small businesses and freelancers, while Userback is aimed at developers and small businesses. Sleekplan costs less, from $13/mo versus $39/mo for Userback. Both have a free plan.
Feedback, roadmap, changelog and NPS widget
Visual bug reporting and user feedback widget for web apps
| Pricing | Freemium · $13 | Freemium · $39 |
| Starting price | $13/mo | $39/mo |
| Free plan | Yes | Yes |
| Free trial | 30 days | — |
| Built for | Small businesses, Freelancers | Developers, Small businesses, Agencies |
| Platforms | web | web |
| Country | DE · 2020 | AU |
| Rating | — | — |
Choose Sleekplan if
Indie and small SaaS.
- All-in-one widget
- Free plan
- Cheap
Look elsewhere if: Enterprise.
Choose Userback if
Web agencies, QA teams and SaaS product teams that need visual bug reports with technical context.
- Bug reports arrive with full technical context
- Non-technical clients can report issues easily
- Broad project management integrations
Look elsewhere if: Teams that mainly want feature voting boards (Canny, Featurebase) or broad behaviour analytics and heatmaps (Hotjar).
Sleekplan vs Userback pricing
Sleekplan
- Indie$0Free forever; feedback board, changelog, single admin
- Starter$13/moBilled yearly; 3 seats, CSAT, NPS, 1,000 AI credits
- Business$38/moBilled yearly; 10 seats, 5,000 AI credits, custom domain
- EnterpriseCustomSAML SSO, custom contracts, multi-workspace
Userback
- Free$02 seats, 2 sites; feedback visible for 7 days
- Team$39/mo$29/mo billed annually; 5 seats, 5 sites, Jira and ClickUp sync
- Business$99/mo$79/mo billed annually; unlimited seats, 25 sites, replay, surveys
- Business Plus$199/mo$159/mo billed annually; 50 sites, mobile SDK, API, webhooks
- Feature Portal add-on$39/mo$31/mo billed annually; ideas, voting and public roadmap
Sleekplan · Key features
- Feedback board
- Changelog
- Roadmap
- NPS/CSAT surveys
- In-app widget
- Integrations
Cons
- Smaller vendor
- Less polish
- Basic analytics
Userback · Key features
- Feedback widget with annotated screenshots and screen recordings
- Automatic capture of browser, device and console logs
- Session replay attached to each feedback report
- In-app surveys and NPS prompts
- Feature Portal with idea voting and public roadmap
- AI summaries and insights across feedback items
Cons
- Free plan hides feedback after seven days
- Session replay and surveys require Business or higher
- Feature Portal is a paid add-on on every paid plan
Sleekplan vs Userback: FAQ
Which is cheaper, Sleekplan or Userback?
Sleekplan starts at $13/mo and Userback at $39/mo. Both prices are checked on the vendors' own pricing pages.
Do Sleekplan and Userback have a free plan?
Yes, both Sleekplan and Userback have a free plan; paid plans add more usage and features.