Happy Valley

Scribe vs Userflow

Scribe and Userflow are both product adoption & onboarding tools. Scribe is aimed at small businesses and enterprise, while Userflow is aimed at small businesses and developers. Scribe costs less, from $17/mo versus $300/mo for Userflow. Only Scribe has a free plan.

Scribe

Auto-generated step-by-step guides and SOPs from screen activity

Userflow

No-code product tours, checklists and in-app surveys for SaaS

PricingFreemium · $17Paid · $300
Starting price$17/mo$300/mo
Free planYesNo
Free trial—14 days
Built forSmall businesses, Enterprise, FreelancersSmall businesses, Developers
Platformsweb, windows, macosweb
CountryUS · 2019—
Rating——

Choose Scribe if

Operations, IT and enablement teams that need accurate screenshot-based SOPs and training guides without writing them by hand.

  • Turns a ten-minute documentation task into a quick recording
  • Guides are consistent and easy to update after UI changes
  • Embeds cleanly in Confluence, Notion, SharePoint and help centers

Look elsewhere if: Teams that want narrated video explainers or in-app guided tours inside their product (Loom, Whatfix).

Choose Userflow if

B2B SaaS teams that want to ship polished onboarding flows and checklists quickly without engineering help.

  • Fast, intuitive builder that non-engineers learn quickly
  • Unlimited team seats on every plan
  • Multiple environments for safe staging and testing

Look elsewhere if: Mobile-first apps or companies needing a full analytics and roadmap suite (Pendo) or the lowest possible price (UserGuiding).

Scribe vs Userflow pricing

Scribe

  • Basic$0Browser extension for web apps; share by link or embed
  • Pro Personal$35/seat/mo$25 billed annually; desktop app, branding, redaction
  • Pro Team$17/seat/mo$13 billed annually; 5-seat minimum, comments
  • EnterpriseCustomSSO, auto PII/PHI redaction, roles, translations

Userflow

  • Essentials$300/mo$240/mo billed annually; 1,000 MAUs, 2 environments
  • Studio$500/mo$400/mo billed annually; 1,000 MAUs, Adoption Agent, CSM
  • EnterpriseCustomBilled annually; custom MAUs, SLA, security review
  • Extra MAUs$40/1,000 MAUs/moFalls to $10 per 1,000 at scale; 20% off annually

Scribe · Key features

  • Records clicks and keystrokes and writes each step automatically
  • Annotated screenshots with manual editing and blur redaction
  • Browser extension for Chrome and Edge plus Windows and Mac desktop app
  • Combine multiple recordings into longer SOP documents
  • Export to PDF, HTML and Markdown or embed in wikis
  • Company branding on shared guides on Pro plans

Cons

  • Desktop app recording requires a paid plan
  • Pro Team needs at least five seats
  • Whole team must be on the same plan

Userflow · Key features

  • Visual flow builder for product tours, tooltips and modals
  • Onboarding checklists that track task completion
  • In-app resource center with search and help content
  • NPS, CSAT and custom in-app surveys
  • Attribute and event-based targeting with segmentation
  • Flow analytics, localization and version history

Cons

  • MAU-based pricing grows quickly for large free-user bases
  • No free plan
  • Product analytics lighter than Userpilot or Pendo

Scribe vs Userflow: FAQ

Which is cheaper, Scribe or Userflow?

Scribe starts at $17/mo and Userflow at $300/mo. Both prices are checked on the vendors' own pricing pages.

Do Scribe and Userflow have a free plan?

Scribe has a free plan. Userflow has no free plan, a 14-day free trial.

Not sure yet?