Rocket.Chat vs Zoom
Rocket.Chat and Zoom are both team communication tools. Rocket.Chat is aimed at enterprise and developers, while Zoom is aimed at small businesses and enterprise. Both have a free plan.
Open-source team chat and omnichannel
Video meetings that became a verb
| Pricing | Open source | Freemium · $17 |
| Starting price | Not published | $16.99/mo |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Built for | Enterprise, Developers | Small businesses, Enterprise |
| Platforms | web, macos, windows, ios, android | web, macos, windows, ios, android |
| Country | BR · 2015 | US · 2011 |
| Rating | — | — |
Choose Rocket.Chat if
Organizations wanting open-source chat plus omnichannel.
- Open source
- Omnichannel built in
- Data control
Look elsewhere if: Teams wanting turnkey polish.
Choose Zoom if
Organizations that need reliable external video meetings and are not fully on Google or Microsoft suites.
- Most reliable video quality and familiarity
- AI Companion included on paid plans
- Expanding suite for chat, phone and docs
Look elsewhere if: Teams already on Workspace or Microsoft 365 for whom Meet or Teams is included.
Rocket.Chat vs Zoom pricing
Rocket.Chat
- Community$0Free self-managed open source workspace
- Starter$0Free premium features for up to 50 users (docs.rocket.chat)
- CommercialCustomGet pricing from sales
- GovernmentCustomCustom quote
- DefenseCustomContact us
Zoom
- Basic$040-minute meetings, 100 participants
- Pro$16.99/user/mo$14.16/mo billed annually; 30-hour meetings, 100 participants
- Business$21.99/user/mo$18.33/mo billed annually; 300 participants
- EnterpriseCustomUp to 1,000 participants
Rocket.Chat · Key features
- Team chat and video
- Omnichannel customer service
- Federation
- Self-hosting
- E2E encryption
- Marketplace apps
Cons
- UX less polished
- Self-hosting upkeep
- Fewer integrations
Zoom · Key features
- HD meetings with breakout rooms, polls and reactions
- AI Companion: meeting summaries, smart recordings, drafting
- Team Chat, Phone, Whiteboard, Docs and Clips
- Webinars, Events and Rooms
- Scheduler and calendar integrations
- Marketplace with 2,500+ apps
Cons
- Free plan 40-minute limit
- Suite features less mature than Slack or Google
- Multiple add-ons for webinars, phone, rooms
Rocket.Chat vs Zoom: FAQ
Do Rocket.Chat and Zoom have a free plan?
Yes, both Rocket.Chat and Zoom have a free plan; paid plans add more usage and features.
Which is better for small businesses, Rocket.Chat or Zoom?
Zoom lists small businesses as a core audience, while Rocket.Chat is aimed more at enterprise and developers.