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Microsoft 365 vs Twist

Microsoft 365 and Twist are both team communication tools. Microsoft 365 is aimed at small businesses and enterprise, while Twist is aimed at small businesses. Microsoft 365 costs less, from $1.99/mo versus $8/mo for Twist. Both have a free plan.

Microsoft 365

Word, Excel, Outlook, Teams and OneDrive in one subscription

Twist

Async-first team communication

PricingFreemium · $2Freemium · $8
Starting price$1.99/mo$8/mo
Free planYesYes
Free trial30 days—
Built forSmall businesses, Enterprise, FreelancersSmall businesses
Platformsweb, windows, macos, ios, androidweb, macos, windows, ios, android
CountryUS · 2011US · 2017
Rating——

Choose Microsoft 365 if

Businesses and households that depend on Word, Excel and Outlook and want email, storage, security and AI under one Microsoft account.

  • Industry-standard file formats and the most capable spreadsheet in Excel
  • Desktop apps remain more powerful than any browser-based rival
  • Business Premium bundles security and device management at a fair price

Look elsewhere if: Browser-first teams that prefer lightweight docs and chat (Google Workspace, Notion or Slack fit better).

Choose Twist if

Remote, async-first teams.

  • Reduces chat overload
  • Async-friendly
  • Affordable

Look elsewhere if: Real-time chat cultures.

Microsoft 365 vs Twist pricing

Microsoft 365

  • Microsoft 365 Basic$1.99/mo100 GB OneDrive and ad-free Outlook; no desktop apps or AI
  • Personal$9.99/mo$99.99/year; 1 person, 1 TB, desktop apps with Copilot
  • Family$12.99/mo$129.99/year; up to 6 people, 2 TB shared, Copilot for owner
  • Premium$19.99/mo$199.99/year; Family plus extensive Copilot usage
  • Business Basic$7/user/moAnnual commitment; web and mobile apps, Teams, 1 TB, email

Twist

  • Free$01 month of history, 5 integrations, 5 GB
  • Unlimited$8/user/mo$6/user/mo billed yearly; full history

Microsoft 365 · Key features

  • Desktop, web and mobile versions of Word, Excel, PowerPoint and Outlook
  • Copilot in Word, Excel, PowerPoint and Outlook on paid home plans
  • OneDrive cloud storage from 100 GB up to 2 TB on home plans
  • Teams chat, meetings and webinars on Business plans
  • Exchange business email with custom domains and 50 GB mailboxes
  • SharePoint intranet sites and document libraries for teams

Cons

  • Plan and add-on licensing is confusing for small buyers
  • July 2026 increase raised Business Basic and Standard prices
  • Copilot usage limits and features vary by plan and region

Twist · Key features

  • Threaded conversations
  • Channels
  • Inbox for unread threads
  • Integrations
  • Search
  • Calm notifications

Cons

  • Less real-time
  • Smaller ecosystem
  • Adoption requires culture shift

Microsoft 365 vs Twist: FAQ

Which is cheaper, Microsoft 365 or Twist?

Microsoft 365 starts at $1.99/mo and Twist at $8/mo. Both prices are checked on the vendors' own pricing pages.

Do Microsoft 365 and Twist have a free plan?

Yes, both Microsoft 365 and Twist have a free plan; paid plans add more usage and features.

Not sure yet?