Knocket vs Plain
Knocket and Plain are both customer support tools. Knocket is aimed at freelancers and creators, while Plain is aimed at developers and small businesses. Both have a free plan.
Knocket
Free live chat widget, contact page and unified inbox for small teams
Plain
Support tool built for B2B and technical teams
| Pricing | Free | Freemium · $45 |
| Starting price | Not published | $45/mo |
| Free plan | Yes | Yes |
| Free trial | — | 14 days |
| Built for | Freelancers, Creators, Small businesses, Developers | Developers, Small businesses |
| Platforms | web | web |
| Country | — | GB · 2020 |
| Rating | — | — |
Choose Knocket if
Solo founders, creators and small teams who want free live chat and one inbox without per-seat pricing.
- Completely free with no message caps or card required
- Visitors chat without creating an account
- Replying from Telegram works well for solo founders on the go
Look elsewhere if: Support teams that need SLAs, automation and team workflows (Intercom, Tidio, Crisp).
Choose Plain if
B2B and developer-focused SaaS.
- Built for B2B support in Slack
- Developer-friendly API
- Modern, fast UI
Look elsewhere if: High-volume consumer support (Zendesk, Gorgias).
Knocket vs Plain pricing
Knocket
- Free$0Widget, contact page, inbox and AI agent; no message caps, no card
Plain
- Foundation$45/user/moBilled annually; up to 5 seats, 1,000 AI credits/mo
- Horizon$99/user/moBilled annually; 3-10 seats, 2,500 AI credits, SLAs, Teams
- FrontierCustomMultiple workspaces, SSO/SCIM, HIPAA
Knocket · Key features
- One-line script web widget for any site or CMS
- Shareable contact page with live chat at a knocket.ai handle
- WebView chat SDK for iOS, Android, React Native and Flutter
- Unified inbox for web, mobile, Telegram and email messages
- Telegram notifications with quote-reply back to the visitor
- AI agent running on your own OpenAI, Claude or Gemini key
Cons
- No SLA tracking, automation flows or team collaboration tools yet
- AI agent needs your own paid model API key
- Contact pages live under knocket.ai handles rather than your own site
Plain · Key features
- Unified inbox for Slack, Teams, email, Discord, chat
- Customer context via API
- Tiers, SLAs and routing
- AI triage and drafting
- Linear and Jira integration
- API-first architecture
Cons
- Per-seat pricing
- Less suited for B2C volume
- Younger product
Knocket vs Plain: FAQ
Do Knocket and Plain have a free plan?
Yes, both Knocket and Plain have a free plan; paid plans add more usage and features.