Happy Valley

Intro.js vs Whatfix

Intro.js and Whatfix are both product adoption & onboarding tools. Intro.js is aimed at developers, while Whatfix is aimed at enterprise. Only Intro.js has a free plan.

Intro.js

Lightweight open-source product tours

Whatfix

Digital adoption platform for enterprise software

PricingOpen sourcePaid
Starting priceNot publishedNot published
Free planYesNo
Free trial——
Built forDevelopersEnterprise
Platformswebweb
CountryUS · 2013IN · 2014
Rating——

Choose Intro.js if

Developers wanting simple tours.

  • Tiny and simple
  • One-time license
  • Developer control

Look elsewhere if: Non-technical teams.

Choose Whatfix if

Enterprises rolling out software.

  • Enterprise app coverage
  • Reduces training costs
  • Analytics

Look elsewhere if: SaaS onboarding (Appcues).

Intro.js vs Whatfix pricing

Intro.js

  • Free (AGPL)$0Open-source, personal and non-commercial sites
  • Starter$9.99One-time lifetime licence; 1 project, no support
  • Business$49.99One-time; 5 projects, 1 month support, 1 custom theme
  • Premium$299.99One-time; unlimited projects, 6 months priority support

Whatfix

  • StandardCustomSingle app; employee or customer-facing
  • PremiumCustomSingle app; advanced features
  • EnterpriseCustomMulti-app plans

Intro.js · Key features

  • Step tours
  • Hints
  • Lightweight
  • Framework wrappers
  • Customizable themes
  • Open source

Cons

  • Code required
  • No analytics
  • Limited features

Whatfix · Key features

  • In-app guidance on any app
  • Task lists
  • Self-help widget
  • Analytics
  • Desktop support
  • Content authoring

Cons

  • Expensive
  • Enterprise focus
  • Implementation

Intro.js vs Whatfix: FAQ

Do Intro.js and Whatfix have a free plan?

Intro.js has a free plan. Whatfix has no free plan.

Not sure yet?

Intro.js vs Whatfix (2026): Pricing and Features