Happy Valley

Intro.js vs Userpilot

Intro.js and Userpilot are both product adoption & onboarding tools. Intro.js is aimed at developers, while Userpilot is aimed at small businesses and enterprise. Only Intro.js has a free plan.

Intro.js

Lightweight open-source product tours

Userpilot

Onboarding, analytics and surveys for product teams

PricingOpen sourcePaid · $299
Starting priceNot published$299/mo
Free planYesNo
Free trial—14 days
Built forDevelopersSmall businesses, Enterprise
Platformswebweb
CountryUS · 2013US · 2018
Rating——

Choose Intro.js if

Developers wanting simple tours.

  • Tiny and simple
  • One-time license
  • Developer control

Look elsewhere if: Non-technical teams.

Choose Userpilot if

SaaS product teams.

  • Analytics + engagement
  • No-code
  • Good segmentation

Look elsewhere if: Early startups on budget.

Intro.js vs Userpilot pricing

Intro.js

  • Free (AGPL)$0Open-source, personal and non-commercial sites
  • Starter$9.99One-time lifetime licence; 1 project, no support
  • Business$49.99One-time; 5 projects, 1 month support, 1 custom theme
  • Premium$299.99One-time; unlimited projects, 6 months priority support

Userpilot

  • Starter$299/moUp to 2,000 MAUs
  • Growthfrom $849/moIncludes 2k MAU, scales to 100k
  • EnterpriseCustomIncludes 10k MAU, custom range

Intro.js · Key features

  • Step tours
  • Hints
  • Lightweight
  • Framework wrappers
  • Customizable themes
  • Open source

Cons

  • Code required
  • No analytics
  • Limited features

Userpilot · Key features

  • Flows and checklists
  • Resource center
  • Product analytics
  • Surveys
  • Segmentation
  • Session replay

Cons

  • Expensive
  • Web-first
  • Annual billing

Intro.js vs Userpilot: FAQ

Do Intro.js and Userpilot have a free plan?

Intro.js has a free plan. Userpilot has no free plan, a 14-day free trial.

Which is better for small businesses, Intro.js or Userpilot?

Userpilot lists small businesses as a core audience, while Intro.js is aimed more at developers.

Not sure yet?

Intro.js vs Userpilot (2026): Pricing and Features