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Fin by Intercom vs N8N Chat UI

Fin by Intercom and N8N Chat UI are both chatbots & AI agents tools. Fin by Intercom is aimed at small businesses and enterprise, while N8N Chat UI is aimed at developers and agencies.

Fin by Intercom

AI customer service agent priced per outcome

N8N Chat UI

No-code builder for branded chat widgets on n8n workflows

PricingPaid · $49Paid
Starting price$49/moNot published
Free planNoNo
Free trial14 days—
Built forSmall businesses, EnterpriseDevelopers, Agencies, Freelancers, Small businesses
Platformswebweb
CountryUS · 2023—
Rating——

Choose Fin by Intercom if

Support teams with volume and good documentation.

  • Pay per outcome
  • High resolution rates
  • Works with Zendesk too

Look elsewhere if: Very low-volume support.

Choose N8N Chat UI if

n8n users and agencies who already build chatbot logic in n8n and need a polished, branded chat front end.

  • One-time license instead of a monthly subscription
  • Purchased managed credits never expire
  • Works with any backend that returns JSON, not only n8n

Look elsewhere if: Teams that want an all-in-one hosted AI agent with knowledge base and no workflow building (Chatbase, Botpress).

Fin by Intercom vs N8N Chat UI pricing

Fin by Intercom

  • Fin AI Agent$0.99/outcomeWith any helpdesk: $49/mo minimum incl. 50 outcomes
  • Fin + Intercom helpdesk$0.99/outcomePlus Intercom seats from $19/seat/mo
  • Fin Voice$1.99/voice outcomeVia sales

N8N Chat UI

  • Standalone License$149/one-timeLaunch discount to $59 until Nov 25; 1 year of updates
  • Starter credits$102,500 managed-widget messages, credits never expire
  • Growth credits$3010,000 managed-widget messages
  • Professional credits$7025,000 managed-widget messages
  • Ultimate credits$12550,000 managed-widget messages

Fin by Intercom · Key features

  • Resolution-focused AI agent
  • Works on multiple help desks
  • Procedures and actions
  • Multilingual
  • Analytics on resolution
  • Guidance controls

Cons

  • Costs scale with volume
  • Needs good knowledge base
  • Configuration effort

N8N Chat UI · Key features

  • Live-preview editor for popup and in-page chat widgets
  • Streaming replies, voice input, file uploads and follow-up prompts
  • Markdown and HTML rendering, custom CSS and RTL layouts
  • JavaScript API with sendMessage(), event callbacks and metadata
  • Managed widgets that hide the n8n webhook URL behind a proxy
  • Domain restrictions, geofencing, rate limits and usage analytics

Cons

  • Only the chat front end, so the AI logic must be built in n8n
  • No free plan beyond 100 trial credits valid for 30 days
  • Updates after the first year require an optional paid plan

Fin by Intercom vs N8N Chat UI: FAQ

Do Fin by Intercom and N8N Chat UI have a free plan?

Fin by Intercom has no free plan, a 14-day free trial. N8N Chat UI has no free plan.

Not sure yet?