Fin by Intercom vs Landbot
Fin by Intercom and Landbot are both chatbots & AI agents tools. Fin by Intercom is aimed at small businesses and enterprise, while Landbot is aimed at small businesses and agencies. Only Landbot has a free plan.
Fin by Intercom
AI customer service agent priced per outcome
Landbot
Conversational forms and WhatsApp bots
| Pricing | Paid · $49 | Freemium |
| Starting price | $49/mo | Not published |
| Free plan | No | Yes |
| Free trial | 14 days | 14 days |
| Built for | Small businesses, Enterprise | Small businesses, Agencies |
| Platforms | web | web |
| Country | US · 2023 | ES · 2017 |
| Rating | — | — |
Choose Fin by Intercom if
Support teams with volume and good documentation.
- Pay per outcome
- High resolution rates
- Works with Zendesk too
Look elsewhere if: Very low-volume support.
Choose Landbot if
Marketers building conversational lead flows.
- Easy visual builder
- WhatsApp support
- Great for lead gen
Look elsewhere if: Advanced AI agents (Voiceflow).
Fin by Intercom vs Landbot pricing
Fin by Intercom
- Fin AI Agent$0.99/outcomeWith any helpdesk: $49/mo minimum incl. 50 outcomes
- Fin + Intercom helpdesk$0.99/outcomePlus Intercom seats from $19/seat/mo
- Fin Voice$1.99/voice outcomeVia sales
Landbot
- Free€0100 chats/mo, 1 seat
- Starter€40/mo€32/mo billed annually; 500 chats, 100 AI chats, 2 seats
- Professional€100/mo€80/mo billed annually; 2,500 chats, 3 seats; WhatsApp +€100
- BusinessCustomFrom €400/mo; custom chats, from 5 seats
Fin by Intercom · Key features
- Resolution-focused AI agent
- Works on multiple help desks
- Procedures and actions
- Multilingual
- Analytics on resolution
- Guidance controls
Cons
- Costs scale with volume
- Needs good knowledge base
- Configuration effort
Landbot · Key features
- Visual flow builder
- Conversational landing pages
- WhatsApp automation
- AI assistants
- CRM integrations
- Analytics
Cons
- Chat-volume pricing
- WhatsApp is a paid add-on
- Complex logic gets messy
Fin by Intercom vs Landbot: FAQ
Do Fin by Intercom and Landbot have a free plan?
Fin by Intercom has no free plan, a 14-day free trial. Landbot has a free plan.