Hiver vs Verimor
Hiver and Verimor are both customer support tools. Hiver is aimed at small businesses, while Verimor is aimed at small businesses and enterprise.
| Pricing | Paid · $35 | Paid |
| Starting price | $35/mo | Not published |
| Free plan | No | No |
| Free trial | 7 days | — |
| Built for | Small businesses | Small businesses, Enterprise |
| Platforms | web | web, ios, android |
| Country | IN · 2011 | TR |
| Rating | — | — |
Choose Hiver if
Google Workspace teams wanting help desk features in Gmail.
- No new interface to learn
- Fast adoption
- Good for Google Workspace teams
Look elsewhere if: Teams on Outlook or high-volume support.
Choose Verimor if
Turkish businesses wanting a cloud phone system.
- No PBX hardware
- Licensed operator in Turkey
- Telephony and SMS together
Look elsewhere if: Global contact centers.
Hiver vs Verimor pricing
Hiver
- Growth$35/user/mo$25/mo billed annually; AI agents, shared inbox, omnichannel
- Pro$65/user/mo$55/mo billed annually; customer portal, SLAs, CSAT
- Elite$95/user/mo$85/mo billed annually; AI QA and AI insights
Verimor
- Mini₺478/mo2 users + 2 lines; ₺5.731/yr; excl. KDV
- X Small₺631/mo5 users + 3 lines; ₺7.576/yr; excl. KDV
- Small₺734/mo10 users + 5 lines; ₺8.806/yr; excl. KDV
- Medium₺819/mo25 users + 15 lines; ₺9.831/yr; excl. KDV
- Large₺1.298/mo50 users + 30 lines; larger tiers up to 500 users
Hiver · Key features
- Shared inboxes in Gmail
- Assignments, notes and collision alerts
- SLAs and automations
- CSAT surveys and analytics
- Live chat and knowledge base
- AI drafting and summaries
Cons
- Tied to Gmail
- Less powerful than full help desks
- Per-user pricing
Verimor · Key features
- Cloud switchboard
- Call center queues and reports
- Local and 0850 numbers
- Call recording
- Bulk SMS
- CRM and API integrations
Cons
- Turkey-focused
- Interface functional rather than modern
- Advanced contact center features limited
Hiver vs Verimor: FAQ
Do Hiver and Verimor have a free plan?
Hiver has no free plan, a 7-day free trial. Verimor has no free plan.