Grafana Cloud vs New Relic
Grafana Cloud and New Relic are both uptime & monitoring tools. Grafana Cloud is aimed at developers and enterprise, while New Relic is aimed at enterprise and developers. New Relic costs less, from $10/mo versus $19/mo for Grafana Cloud. Both have a free plan.
Open-source observability dashboards
Full-stack observability with a free 100 GB tier
| Pricing | Freemium · $19 | Freemium · $10 |
| Starting price | $19/mo | $10/mo |
| Free plan | Yes | Yes |
| Free trial | 14 days | — |
| Built for | Developers, Enterprise | Enterprise, Developers |
| Platforms | web | web |
| Country | US · 2014 | US · 2008 |
| Rating | — | — |
Choose Grafana Cloud if
Engineering teams comfortable with open-source observability who want control and lower cost.
- Open source with no lock-in
- Generous free cloud tier
- Visualizes almost any data source
Look elsewhere if: Teams wanting turnkey, fully integrated APM (Datadog, New Relic).
Choose New Relic if
Engineering teams wanting full observability with flexible pricing.
- Generous free tier
- Unified platform
- Powerful query language
Look elsewhere if: Teams needing only error tracking (Sentry).
Grafana Cloud vs New Relic pricing
Grafana Cloud
- Free$010k metrics series, 50 GB logs/traces, 3 users, 14-day retention
- Pro$19/moPlatform fee plus usage; 3 users included, then $8/user
- Enterprise$25,000/yrMinimum annual spend commit; custom retention
New Relic
- Free$0100 GB data ingest/mo, 1 full platform user, unlimited basic
- Standard$10/first user/mo$99 per additional full user (max 5); data $0.40/GB over 100 GB
- Pro$418.80/user/moMonthly pay as you go; $349/user on annual commitment
- EnterpriseCustomContact sales; FedRAMP/HIPAA via Data Plus
Grafana Cloud · Key features
- Dashboards over 150+ data sources
- Prometheus-compatible metrics (Mimir)
- Logs with Loki and traces with Tempo
- Alerting, on-call and incident response
- k6 load testing and synthetic monitoring
- Self-hosted open source or managed cloud
Cons
- More setup than Datadog
- Query languages to learn (PromQL, LogQL)
- Fragmented product surface
New Relic · Key features
- APM and distributed tracing
- Infrastructure and Kubernetes monitoring
- Logs in context
- Browser, mobile and synthetics
- AI monitoring for LLM apps
- NRQL queries and dashboards
Cons
- Full user seats are costly
- UI complexity
- Data costs at scale
Grafana Cloud vs New Relic: FAQ
Which is cheaper, Grafana Cloud or New Relic?
New Relic starts at $10/mo and Grafana Cloud at $19/mo. Both prices are checked on the vendors' own pricing pages.
Do Grafana Cloud and New Relic have a free plan?
Yes, both Grafana Cloud and New Relic have a free plan; paid plans add more usage and features.