Gleap vs Upvoty
Gleap and Upvoty are both customer feedback & roadmaps tools. Gleap is aimed at small businesses and developers, while Upvoty is aimed at small businesses and freelancers. Upvoty costs less, from $15/mo versus $35/mo for Gleap.
AI customer support with bug reports, session replay and code fixes
Feedback boards at indie prices
| Pricing | Paid · $35 | Paid · $15 |
| Starting price | $35/mo | $15/mo |
| Free plan | No | No |
| Free trial | 7 days | 14 days |
| Built for | Small businesses, Developers, Enterprise | Small businesses, Freelancers |
| Platforms | web, ios, android | web |
| Country | AT | NL · 2019 |
| Rating | — | — |
Choose Gleap if
SaaS and mobile app teams that want customer support, bug reporting and AI-assisted fixes in one platform without per-seat pricing.
- Support conversations and technical bug context live in one tool
- No per-seat fees from the Team plan up
- Kai Support costs $0.29 per resolution and hand-offs are free
Look elsewhere if: Large support operations needing a mature multi-brand help desk, or teams that only want simple visual feedback (Zendesk, Usersnap).
Choose Upvoty if
Small SaaS on budget.
- Affordable
- Simple
- Widget
Look elsewhere if: Advanced needs.
Gleap vs Upvoty pricing
Gleap
- Starter$35/mo1 seat, 1 project, 10k MAU, live chat and bug reports; $29/mo yearly
- Team$179/moUnlimited seats, 100k MAU, Kai Resolve; $149/mo billed yearly
- Pro$359/mo200k MAU, SLA policies, custom roles; $299/mo billed yearly
- EnterpriseFrom $1,199/moSSO, invoice billing, custom SLA; from $999/mo billed yearly
Upvoty
- Power$15/mo1 project, unlimited boards and tracked users
- Super$25/moCustom domain, changelog, no Upvoty branding
- Hyper$49/moUnlimited projects, SSO, API and webhooks
- EnterpriseCustomSAML SSO, custom DPA
Gleap · Key features
- In-app bug reports with screenshots, session replay, console and network logs
- Kai Support AI agent answering from docs, websites, files and YouTube
- Kai Resolve investigating tickets with logs, read-only code and MCP data
- Kai Code turning confirmed bugs into pull requests your team reviews
- Shared inbox for chat, email, WhatsApp, Instagram, Slack and Telegram
- Knowledge base, public roadmap, release notes and surveys
Cons
- No free plan, only a 7-day trial
- Starter has one seat, no session replay and no integrations
- Big price step from $35 Starter to $179 Team billed monthly
Upvoty · Key features
- Voting boards
- Roadmap
- Changelog
- Widget
- Custom domain
- SSO
Cons
- Basic features
- Smaller integrations
- Limited analytics
Gleap vs Upvoty: FAQ
Which is cheaper, Gleap or Upvoty?
Upvoty starts at $15/mo and Gleap at $35/mo. Both prices are checked on the vendors' own pricing pages.
Do Gleap and Upvoty have a free plan?
Gleap has no free plan, a 7-day free trial. Upvoty has no free plan, a 14-day free trial.