Formbricks vs Pisano
Formbricks and Pisano are both customer feedback & roadmaps tools. Formbricks is aimed at developers and small businesses, while Pisano is aimed at enterprise. Only Formbricks has a free plan.
Open-source in-app surveys
Customer and employee experience platform with flat-fee licensing
| Pricing | Open source · $74 | Paid |
| Starting price | $74/mo | Not published |
| Free plan | Yes | No |
| Free trial | — | — |
| Built for | Developers, Small businesses | Enterprise |
| Platforms | web | web |
| Country | DE · 2022 | — · 2015 |
| Rating | — | — |
Choose Formbricks if
Product teams wanting privacy-friendly in-app surveys.
- Open source
- Privacy-first
- In-app focus
Look elsewhere if: Marketing quizzes (Typeform).
Choose Pisano if
Banks, insurers and retailers that need enterprise voice-of-customer programs across digital and physical channels at a predictable flat fee.
- Flat-fee licensing with no caps on surveys or responses
- Fast implementation, highlighted by Gartner
- Strong track record with Turkish banks and insurers
Look elsewhere if: Small businesses wanting a cheap self-serve survey tool or research teams needing advanced statistics (SurveySparrow, Typeform, Qualtrics).
Formbricks vs Pisano pricing
Formbricks
- Self-hosted$0Open-source self-hosting (see docs)
- Hobby$01 workspace, 250 responses/mo
- Pro$74/mo3 workspaces, 2,000 responses/mo, unlimited seats
- Scale$325/mo5 workspaces, 5,000 responses/mo, roles; 2 months free yearly
Pisano
- PlatformCustomFlat-fee license, no usage caps; support and training included
- Power-upsCustomAdd-ons: text analytics, workflows, Leo AI assistant
Formbricks · Key features
- In-app targeted surveys
- Link surveys
- Mobile SDKs
- Targeting by attributes
- Analytics
- Self-hosting
Cons
- Younger
- Fewer templates
- Self-hosting upkeep
Pisano · Key features
- Surveys and interactive flows for NPS, CSAT and CES programs
- Feedback channels including email, SMS, WhatsApp, web widget and mobile
- Links, QR codes and feedback tablets for physical locations
- Escalation automation and a built-in ticket manager to close the loop
- Dashboards, customer journey mapping and analytics
- AI text analytics and Leo, an AI assistant for experience data
Cons
- No public prices, self-serve plan or free trial
- AI features have been catching up rather than leading, per Gartner
- Smaller integration ecosystem than Qualtrics or Medallia
Formbricks vs Pisano: FAQ
Do Formbricks and Pisano have a free plan?
Formbricks has a free plan. Pisano has no free plan.
Which is better for small businesses, Formbricks or Pisano?
Formbricks lists small businesses as a core audience, while Pisano is aimed more at enterprise.