Featurebase vs Frill
Featurebase and Frill are both customer feedback & roadmaps tools. Featurebase is aimed at small businesses, while Frill is aimed at freelancers and small businesses. Frill costs less, from $25/mo versus $29/mo for Featurebase. Only Featurebase has a free plan.
Feedback, changelog and help center in one
Lightweight ideas board and announcements
| Pricing | Freemium · $29 | Paid · $25 |
| Starting price | $29/mo | $25/mo |
| Free plan | Yes | No |
| Free trial | — | 14 days |
| Built for | Small businesses | Freelancers, Small businesses |
| Platforms | web | web |
| Country | EE · 2021 | GB · 2020 |
| Rating | — | — |
Choose Featurebase if
SaaS startups wanting feedback, roadmap, changelog and help center together.
- More features per dollar than Canny
- Generous free plan
- Help center included alongside feedback tools
Look elsewhere if: Enterprises needing Productboard-level product strategy tooling.
Choose Frill if
Small SaaS teams.
- Beautiful UX
- Simple pricing
- Widget-first
Look elsewhere if: Large product orgs (Productboard).
Featurebase vs Frill pricing
Featurebase
- Free$01 seat, live chat, no AI
- Growth$29/seat/moBilled yearly; +$0.49 per AI resolution, API
- Professional$59/seat/moBilled yearly; 20 free Lite seats, SLAs
- Enterprise$99/seat/moBilled yearly; SSO, multi-brand, 50 Lite seats
Frill
- Startup$25/mo50 active ideas, 1 survey
- Business$49/moUnlimited ideas, 3 surveys
- Growth$149/moPrivacy, white labeling
- Enterprise$349/moEnterprise-grade support
Featurebase · Key features
- Feedback boards with voting
- Public roadmap and changelog
- In-app surveys and NPS
- Help center / knowledge base
- Revenue-weighted prioritization via Stripe
- Integrations with support and dev tools
Cons
- Younger product
- Fewer enterprise references
- Some integrations less deep than Canny
Frill · Key features
- Ideas and voting
- Roadmap
- Announcements
- Widget
- Integrations
- Custom domain
Cons
- Fewer integrations
- Idea limits on Startup
- Basic analytics
Featurebase vs Frill: FAQ
Which is cheaper, Featurebase or Frill?
Frill starts at $25/mo and Featurebase at $29/mo. Both prices are checked on the vendors' own pricing pages.
Do Featurebase and Frill have a free plan?
Featurebase has a free plan. Frill has no free plan, a 14-day free trial.