Faylee vs Frill
Faylee and Frill are both customer feedback & roadmaps tools. Faylee is aimed at developers and small businesses, while Frill is aimed at freelancers and small businesses. Faylee costs less, from $15/mo versus $25/mo for Frill. Only Faylee has a free plan.
Browser bug recorder that coding agents can read through MCP
Lightweight ideas board and announcements
| Pricing | Freemium · $15 | Paid · $25 |
| Starting price | $15/mo | $25/mo |
| Free plan | Yes | No |
| Free trial | 14 days | 14 days |
| Built for | Developers, Small businesses | Freelancers, Small businesses |
| Platforms | web | web |
| Country | RS | GB · 2020 |
| Rating | — | — |
Choose Faylee if
Web product teams that want bug reports their developers and AI coding agents can act on without asking for repro steps.
- Only members who record are billed; viewers are free
- MCP access is included on the free plan
- Secrets are masked in the browser before anything uploads
Look elsewhere if: Teams that need to record native desktop or mobile apps or collect design feedback from clients (Userback, Usersnap).
Choose Frill if
Small SaaS teams.
- Beautiful UX
- Simple pricing
- Widget-first
Look elsewhere if: Large product orgs (Productboard).
Faylee vs Frill pricing
Faylee
- Free$03 members, 30 recordings/mo up to 5 min, 14-day history
- Team$15/member/moPer recording member; $12/mo billed yearly ($144/yr), 14-day trial
- EnterpriseCustomAnnual contract, invoicing, DPA, retention policies, SLA
Frill
- Startup$25/mo50 active ideas, 1 survey
- Business$49/moUnlimited ideas, 3 surveys
- Growth$149/moPrivacy, white labeling
- Enterprise$349/moEnterprise-grade support
Faylee · Key features
- Screen, console, network bodies, clicks and device on one timeline
- Instant replay of the last few minutes, kept locally until shared
- Page (DOM) replay alongside the video recording
- Copy as cURL, HAR export and source-mapped stack traces
- MCP server and CLI that let coding agents read reports and comment back
- Recording links and a site widget for customers (Team plan)
Cons
- Records only web pages in Chromium browsers, no desktop or mobile apps
- AI summaries and likely cause analysis require the Team plan
- Free recordings are hidden after 14 days
Frill · Key features
- Ideas and voting
- Roadmap
- Announcements
- Widget
- Integrations
- Custom domain
Cons
- Fewer integrations
- Idea limits on Startup
- Basic analytics
Faylee vs Frill: FAQ
Which is cheaper, Faylee or Frill?
Faylee starts at $15/mo and Frill at $25/mo. Both prices are checked on the vendors' own pricing pages.
Do Faylee and Frill have a free plan?
Faylee has a free plan. Frill has no free plan, a 14-day free trial.