Embage vs SESTEK
Embage and SESTEK are both customer support tools. Embage is aimed at small businesses and E-commerce, while SESTEK is aimed at enterprise. Only Embage has a free plan.
Chat and voice agents for websites that save every chat as a record
Voice-first conversational AI and speech analytics for contact centers
| Pricing | Freemium · $19 | Paid |
| Starting price | $19/mo | Not published |
| Free plan | Yes | No |
| Free trial | 7 days | — |
| Built for | Small businesses, E-commerce, Agencies | Enterprise |
| Platforms | web | web |
| Country | — | TR · 2000 |
| Rating | — | — |
Choose Embage if
Small businesses and online stores that want one website agent for support, leads and bookings with structured records.
- Free plan is usable with your own API key and no Embage credits
- Every conversation becomes a structured record, not just a transcript
- Different model per agent and sub-agent
Look elsewhere if: Teams that need mature omnichannel live chat or complex conversation design (Tidio, Voiceflow).
Choose SESTEK if
Large contact centers that need accurate voice AI and speech analytics, with the option to host everything on-premise.
- Strong speech recognition for Turkish and regional dialects
- On-premise option suits banks and regulated industries
- Covers bots, agent assist and analytics in one vendor
Look elsewhere if: Small businesses wanting a quick self-serve chat widget (Tidio, Intercom, Ada).
Embage vs SESTEK pricing
Embage
- Free$0Your own OpenRouter or Vercel AI Gateway key, website embed
- Starter$19/mo1,000 AI credits, 100 voice sessions; 7-day free trial
- Pro$59/mo3,800 AI credits, 500 voice sessions; 7-day free trial
- EnterpriseCustomCustom limits, dedicated support, security review
SESTEK
- EnterpriseCustomProject-based quote; cloud, hybrid or on-prem deployment
Embage · Key features
- Chat and browser voice agents embedded with one snippet or a link
- Knowledge base from PDF, Word, PowerPoint, Excel, CSV, Markdown and web pages
- AI Forms (datastore) that save chats as tickets, leads or feedback rows
- Sub-agents that run plain-English workflows across 360+ apps
- Live human handoff with full conversation context
- 0-100 conversation score, sentiment, summary and next steps
Cons
- Still in early access, so expect rough edges
- Only website and Telegram channels, no WhatsApp or email inbox
- Voice works in the browser only, with no phone number
SESTEK · Key features
- AI voice and chat agents that resolve requests end to end
- In-house speech recognition and text to speech engines
- Agent Assist and Agent Copilot with live guidance during calls
- Conversational analytics with emotion detection and keyword spotting
- Automated quality management that scores 100% of interactions
- Coaching module tied to quality scores for each agent
Cons
- No public pricing, free tier or self-serve trial
- Enterprise project timelines rather than quick setup
- Product naming shifted between Knovvu and SESTEK branding
Embage vs SESTEK: FAQ
Do Embage and SESTEK have a free plan?
Embage has a free plan. SESTEK has no free plan.
Which is better for small businesses, Embage or SESTEK?
Embage lists small businesses as a core audience, while SESTEK is aimed more at enterprise.