Happy Valley

Deck vs SurveySparrow

Deck and SurveySparrow are both customer feedback & roadmaps tools. Deck is aimed at small businesses, while SurveySparrow is aimed at small businesses and enterprise. Both have a free plan.

Deck

The AI PM that autonomously improves your product

SurveySparrow

Conversational surveys, NPS and CX feedback for growing teams

PricingFreemiumFreemium · $19
Starting priceNot published$19/mo
Free planYesYes
Free trial—14 days
Built forSmall businessesSmall businesses, Enterprise, Agencies
Platformswebweb, ios, android
CountryAU—
Rating——

Choose Deck if

Choose SurveySparrow if

SMB and mid-market teams that want engaging surveys plus NPS and employee feedback in one platform without Qualtrics-level cost.

  • Chat-style surveys often feel more engaging than long forms
  • Covers customer, employee and market research in one tool
  • Strong integrations with CRM and help desk tools

Look elsewhere if: Teams needing month-to-month billing, enterprise research panels or design-heavy marketing forms (SurveyMonkey, Typeform, Qualtrics).

Deck vs SurveySparrow pricing

Deck

    SurveySparrow

    • Free$01 user, 3 active surveys, 75 responses per quarter
    • Basic$19/moBilled yearly; 1 user, 2,500 responses
    • EnterpriseCustomCustom responses, SSO and advanced CX features

    Deck · Key features

      SurveySparrow · Key features

      • Conversational surveys that show one question at a time
      • NPS, CSAT and CES programs with automated follow-ups
      • 360-degree employee assessments and pulse surveys
      • Offline survey apps for iOS and Android field work
      • Distribution by email, SMS, WhatsApp, web embed and links
      • In-app SpotChecks micro-surveys for websites and products

      Cons

      • No monthly billing; only quarterly or yearly plans
      • Response caps on lower tiers fill up quickly
      • Higher-tier pricing is hard to find and often quote-based

      Deck vs SurveySparrow: FAQ

      Do Deck and SurveySparrow have a free plan?

      Yes, both Deck and SurveySparrow have a free plan; paid plans add more usage and features.

      Not sure yet?