Crisp vs ScanQueue
Crisp and ScanQueue are both customer support tools. Crisp is aimed at small businesses and freelancers, while ScanQueue is aimed at small businesses and enterprise. Both have a free plan.
Crisp
Affordable all-in-one messaging and helpdesk
ScanQueue
QR virtual queues with SMS, WhatsApp and push alerts
| Pricing | Freemium · $45 | Freemium |
| Starting price | $45/mo | Not published |
| Free plan | Yes | Yes |
| Free trial | 14 days | — |
| Built for | Small businesses, Freelancers | Small businesses, Enterprise |
| Platforms | web, ios, android, macos, windows | web |
| Country | FR · 2015 | AU · 2025 |
| Rating | — | — |
Choose Crisp if
Small teams and indie founders who want chat, inbox and help center in one affordable package.
- Per-workspace pricing, not per agent
- Many channels in one inbox
- Free plan with 2 seats and apps
Look elsewhere if: Large support organizations needing advanced analytics, QA and enterprise permissions.
Choose ScanQueue if
Crisp vs ScanQueue pricing
Crisp
- Free$02 seats, 100 customer profiles
- Mini$45/workspace/mo4 seats, 5,000 profiles, $5 AI credits
- Essentials$95/workspace/mo10 seats, 50,000 profiles, 2 sub-inboxes
- Plus$295/workspace/mo20+ seats, 200,000 profiles, 5 sub-inboxes
- EnterpriseCustomDedicated onboarding, custom SLAs, team training
ScanQueue
Crisp · Key features
- Live chat widget with mobile and desktop apps
- Shared inbox for email, Messenger, Instagram, WhatsApp, Telegram and SMS
- Knowledge base and chatbot builder
- Light CRM with contact profiles and segments
- Campaigns and sequences for onboarding emails
- Co-browsing, screen sharing and MagicReply AI
Cons
- Reporting and permissions are basic
- Knowledge base lacks advanced customization
- Email deliverability for campaigns is not its strength
ScanQueue · Key features
Crisp vs ScanQueue: FAQ
Do Crisp and ScanQueue have a free plan?
Yes, both Crisp and ScanQueue have a free plan; paid plans add more usage and features.