Chatfuel vs Lyro by Tidio
Chatfuel and Lyro by Tidio are both chatbots & AI agents tools. Chatfuel is aimed at small businesses and agencies, while Lyro by Tidio is aimed at E-commerce and small businesses. Chatfuel costs less, from $18/mo versus $39/mo for Lyro by Tidio.
No-code AI chatbot builder for WhatsApp, Instagram and Facebook
AI support agent for small e-commerce
| Pricing | Paid · $18 | Paid · $39 |
| Starting price | $18/mo | $39/mo |
| Free plan | No | No |
| Free trial | — | 7 days |
| Built for | Small businesses, Agencies, E-commerce, Creators | E-commerce, Small businesses |
| Platforms | web | web |
| Country | US · 2015 | PL · 2023 |
| Rating | — | — |
Choose Chatfuel if
Small businesses, ecommerce brands and agencies that sell through WhatsApp, Instagram and Facebook and want an AI agent tied to ad performance.
- Official Meta partner with stable WhatsApp API access
- Unlimited contacts and messages on paid plans
- Option to bring your own OpenAI key to avoid AI limits
Look elsewhere if: Teams needing website-first live chat and helpdesk or highly custom AI agents (Tidio, Intercom, Voiceflow).
Choose Lyro by Tidio if
Small e-commerce stores on Tidio.
- Quick setup
- Affordable for small stores
- Works with Tidio
Look elsewhere if: Enterprise support.
Chatfuel vs Lyro by Tidio pricing
Chatfuel
- Business$18/moBilled yearly ($216/yr); $20 AI credits per month
- Agency S$90/moBilled yearly ($1,080/yr); 3 client businesses
Lyro by Tidio
- Lyro AI Agentfrom $39/mo50 Lyro conversations; $32.50/mo billed annually
Chatfuel · Key features
- AI agent that answers FAQs and qualifies leads in chat
- Official WhatsApp Business API access with bulk campaigns
- Automatic replies to Instagram and Facebook post and Reels comments
- In-chat payment links and order confirmation
- Meeting booking with confirmations and reminders
- Built-in CRM, shared team inbox and lead scoring
Cons
- Meta's WhatsApp conversation fees are charged on top
- Monthly-billing prices are only shown in-app
- Bot pauses if the AI fair-use allowance runs out
Lyro by Tidio · Key features
- AI answers from your content
- Order lookups
- Human handoff
- Multilingual
- Analytics
- Tidio inbox integration
Cons
- Conversation limits
- Less customizable
- E-commerce focus
Chatfuel vs Lyro by Tidio: FAQ
Which is cheaper, Chatfuel or Lyro by Tidio?
Chatfuel starts at $18/mo and Lyro by Tidio at $39/mo. Both prices are checked on the vendors' own pricing pages.
Do Chatfuel and Lyro by Tidio have a free plan?
Chatfuel has no free plan. Lyro by Tidio has no free plan, a 7-day free trial.