Chatbase vs Voiceflow
Chatbase and Voiceflow are both chatbots & AI agents tools. Chatbase is aimed at small businesses, while Voiceflow is aimed at enterprise and small businesses. Only Voiceflow has a free plan.
Chatbase
Custom ChatGPT for your website in minutes
Voiceflow
Build and deploy AI agents with a visual canvas
| Pricing | Paid · $40 | Freemium |
| Starting price | $40/mo | Not published |
| Free plan | No | Yes |
| Free trial | 7 days | 14 days |
| Built for | Small businesses | Enterprise, Small businesses |
| Platforms | web | web |
| Country | US · 2023 | CA · 2018 |
| Rating | — | — |
Choose Chatbase if
SMBs wanting an AI support bot from their content quickly.
- Very fast setup
- Good for small businesses
- Actions extend beyond Q&A
Look elsewhere if: Teams needing complex, tested flows (Voiceflow, Botpress).
Choose Voiceflow if
CX and product teams building controlled AI agents.
- Fine control over agent behavior
- Strong collaboration and testing
- Multiple LLM providers
Look elsewhere if: Small businesses wanting a quick no-setup bot (Chatbase, Tidio Lyro).
Chatbase vs Voiceflow pricing
Chatbase
- Hobby$40/mo$32/mo billed annually; 700 message credits, 1 agent, 2 members
- Standard$150/mo$120/mo billed annually; 4,000 credits, 3 members
- Pro$500/mo$400/mo billed annually; 15,000 credits, 5 members
- EnterpriseCustomCustom usage
Voiceflow
Chatbase · Key features
- Train agents on websites, files and docs
- Embeddable chat widget
- Actions: booking, lookups, ticket creation
- Human handoff and lead capture
- Multi-channel deployment
- Analytics and conversation review
Cons
- Credit-based pricing
- Less control than Voiceflow
- Answer quality depends on source content
Voiceflow · Key features
- Visual canvas for agent workflows
- Knowledge base with retrieval
- Functions and API integrations
- Testing, transcripts and analytics
- Deploy to chat, voice and help desks
- Team collaboration and versioning
Cons
- Editor-based pricing
- Learning curve for complex flows
- Credits consumption to watch
Chatbase vs Voiceflow: FAQ
Do Chatbase and Voiceflow have a free plan?
Chatbase has no free plan, a 7-day free trial. Voiceflow has a free plan.