Chatbase vs SESTEK
Chatbase and SESTEK are both customer support tools. Chatbase is aimed at small businesses, while SESTEK is aimed at enterprise.
Custom ChatGPT for your website in minutes
Voice-first conversational AI and speech analytics for contact centers
| Pricing | Paid · $40 | Paid |
| Starting price | $40/mo | Not published |
| Free plan | No | No |
| Free trial | 7 days | — |
| Built for | Small businesses | Enterprise |
| Platforms | web | web |
| Country | US · 2023 | TR · 2000 |
| Rating | — | — |
Choose Chatbase if
SMBs wanting an AI support bot from their content quickly.
- Very fast setup
- Good for small businesses
- Actions extend beyond Q&A
Look elsewhere if: Teams needing complex, tested flows (Voiceflow, Botpress).
Choose SESTEK if
Large contact centers that need accurate voice AI and speech analytics, with the option to host everything on-premise.
- Strong speech recognition for Turkish and regional dialects
- On-premise option suits banks and regulated industries
- Covers bots, agent assist and analytics in one vendor
Look elsewhere if: Small businesses wanting a quick self-serve chat widget (Tidio, Intercom, Ada).
Chatbase vs SESTEK pricing
Chatbase
- Hobby$40/mo$32/mo billed annually; 700 message credits, 1 agent, 2 members
- Standard$150/mo$120/mo billed annually; 4,000 credits, 3 members
- Pro$500/mo$400/mo billed annually; 15,000 credits, 5 members
- EnterpriseCustomCustom usage
SESTEK
- EnterpriseCustomProject-based quote; cloud, hybrid or on-prem deployment
Chatbase · Key features
- Train agents on websites, files and docs
- Embeddable chat widget
- Actions: booking, lookups, ticket creation
- Human handoff and lead capture
- Multi-channel deployment
- Analytics and conversation review
Cons
- Credit-based pricing
- Less control than Voiceflow
- Answer quality depends on source content
SESTEK · Key features
- AI voice and chat agents that resolve requests end to end
- In-house speech recognition and text to speech engines
- Agent Assist and Agent Copilot with live guidance during calls
- Conversational analytics with emotion detection and keyword spotting
- Automated quality management that scores 100% of interactions
- Coaching module tied to quality scores for each agent
Cons
- No public pricing, free tier or self-serve trial
- Enterprise project timelines rather than quick setup
- Product naming shifted between Knovvu and SESTEK branding
Chatbase vs SESTEK: FAQ
Do Chatbase and SESTEK have a free plan?
Chatbase has no free plan, a 7-day free trial. SESTEK has no free plan.
Which is better for small businesses, Chatbase or SESTEK?
Chatbase lists small businesses as a core audience, while SESTEK is aimed more at enterprise.