CBOT vs SESTEK
CBOT and SESTEK are both chatbots & AI agents tools aimed at enterprise.
Enterprise voice and digital AI agents for banks, telecoms and retail
Voice-first conversational AI and speech analytics for contact centers
| Pricing | Paid | Paid |
| Starting price | Not published | Not published |
| Free plan | No | No |
| Free trial | — | — |
| Built for | Enterprise | Enterprise |
| Platforms | web | web |
| Country | TR · 2017 | TR · 2000 |
| Rating | — | — |
Choose CBOT if
Banks, insurers, telecoms and large retailers in Turkey and the region that need governed voice and chat AI agents with on-premises options.
- Strong Turkish-language voice and chat automation
- Proven in large Turkish banks and regulated sectors
- On-premises option for data residency and KVKK needs
Look elsewhere if: Startups and SMBs that want to build a chatbot themselves on a free or low-cost plan (Botpress, Voiceflow, Landbot).
Choose SESTEK if
Large contact centers that need accurate voice AI and speech analytics, with the option to host everything on-premise.
- Strong speech recognition for Turkish and regional dialects
- On-premise option suits banks and regulated industries
- Covers bots, agent assist and analytics in one vendor
Look elsewhere if: Small businesses wanting a quick self-serve chat widget (Tidio, Intercom, Ada).
CBOT vs SESTEK pricing
CBOT
- EnterpriseCustomQuote-based; demo required
- DeploymentCustomPublic cloud, private cloud, on-premises or hybrid
SESTEK
- EnterpriseCustomProject-based quote; cloud, hybrid or on-prem deployment
CBOT · Key features
- Voice AI agents for collections, ID verification and appointments
- Digital agents on web chat, WhatsApp, Instagram and SMS
- Agent workspace with cross-channel history and real-time answer suggestions
- Prebuilt digital employees for collections, insurance claims and QA
- Guardrails, observability and continuous evaluation of agents
- Cloud, private cloud, on-premises or hybrid deployment
Cons
- No public pricing or self-serve plan
- Built for enterprises, not small businesses
- Implementation needs a project team and integrations
SESTEK · Key features
- AI voice and chat agents that resolve requests end to end
- In-house speech recognition and text to speech engines
- Agent Assist and Agent Copilot with live guidance during calls
- Conversational analytics with emotion detection and keyword spotting
- Automated quality management that scores 100% of interactions
- Coaching module tied to quality scores for each agent
Cons
- No public pricing, free tier or self-serve trial
- Enterprise project timelines rather than quick setup
- Product naming shifted between Knovvu and SESTEK branding
CBOT vs SESTEK: FAQ
Do CBOT and SESTEK have a free plan?
CBOT has no free plan. SESTEK has no free plan.