CBOT vs Landbot

CBOT is an enterprise conversational AI company founded in 2017 and based at Istanbul Teknokent in Avcılar, Istanbul. Led by CEO Mete Aktaş, it builds voice and chat AI agents for large organisations, mainly in banking, insurance, telecom and retail. Its customers include Ziraat Bankası, Halkbank and Garanti BBVA, and QNB's mobile banking assistant Q runs on the CBOT Platform. Gartner featured the company in its Competitive Landscape: Conversational Solutions 2025 report.

The CBOT Platform is used to build, operate, monitor and improve AI agents alongside human teams. Voice agents handle calls for collections, identity verification, appointments and customer service; digital agents work across web, WhatsApp, Instagram and SMS or run behind the scenes to trigger workflows and update records. A customer service workspace gives human agents cross-channel history, live answer suggestions and summaries. It also sells packaged digital employees such as TAHSİLDAR for collections, plus its own LLM. Guardrails, observability and evaluation are built in, and it can be deployed in public cloud, private cloud, on-premises or hybrid. Pricing is not published.

CBOT fits regulated enterprises that need Turkish-language voice automation and on-premises deployment. It is not a self-serve tool: Botpress and Voiceflow let small teams build bots on a free tier, and Landbot is simpler for marketing chatbots.

Buying tip: ask for sector references and start with a pilot on one high-volume use case, such as collections calls.

Landbot is a no-code chatbot builder from Barcelona, Spain, designed for conversational forms, lead generation and WhatsApp automation. Instead of a static form, visitors answer one question at a time in a chat-style interface embedded on a website, opened as a full-page conversational landing page, or delivered through WhatsApp.

Bots are built in a visual flow editor with blocks for questions, conditions, variables, webhooks and API calls, and integrations push answers into HubSpot, Salesforce, Google Sheets, Airtable, Zapier, Make and others. Human takeover lets an agent step into a live conversation. AI features add assistants that answer from a knowledge base and blocks that use language models to understand free text. The free plan includes a limited number of chats; Starter adds more chats and AI chats, Professional adds higher volume and an optional WhatsApp Business API add-on, and Business is custom priced.

Landbot fits marketers and small teams who want lead qualification, bookings, surveys or FAQ bots without developers. WhatsApp support is especially relevant in markets such as Turkey where customers prefer messaging. Pricing by chat volume grows quickly, the WhatsApp add-on is expensive, and large flows get hard to maintain. Typeform is better for classic forms, ManyChat for Instagram and Messenger marketing, and Voiceflow or Botpress for advanced AI agents.