Happy Valley

Canny vs Formbricks

Canny and Formbricks are both customer feedback & roadmaps tools. Canny is aimed at small businesses and enterprise, while Formbricks is aimed at developers and small businesses. Formbricks costs less, from $74/mo versus $79/mo for Canny. Both have a free plan.

Canny

Feature request boards and roadmaps

Formbricks

Open-source in-app surveys

PricingFreemium · $79Open source · $74
Starting price$79/mo$74/mo
Free planYesYes
Free trial——
Built forSmall businesses, EnterpriseDevelopers, Small businesses
Platformswebweb
CountryUS · 2017DE · 2022
Rating——

Choose Canny if

Product teams at growth-stage SaaS with integration needs and budget.

  • Mature and widely trusted
  • Deep integrations with support and dev tools
  • AI reduces feedback triage effort

Look elsewhere if: Early startups on a budget (Featurebase, Sleekplan) or teams wanting feedback inside their PM tool (Productboard).

Choose Formbricks if

Product teams wanting privacy-friendly in-app surveys.

  • Open source
  • Privacy-first
  • In-app focus

Look elsewhere if: Marketing quizzes (Typeform).

Canny vs Formbricks pricing

Canny

  • Free$025 tracked users, 5 managers, unlimited boards
  • Pro$79/moStarting price, billed yearly; 100+ tracked users, 10 managers
  • BusinessCustomBilled yearly; 5,000+ tracked users, SSO, CRM integrations

Formbricks

  • Self-hosted$0Open-source self-hosting (see docs)
  • Hobby$01 workspace, 250 responses/mo
  • Pro$74/mo3 workspaces, 2,000 responses/mo, unlimited seats
  • Scale$325/mo5 workspaces, 5,000 responses/mo, roles; 2 months free yearly

Canny · Key features

  • Feedback boards with voting and comments
  • Prioritization with impact scores and revenue data
  • Public roadmap and changelog
  • Autopilot: AI deduplication and feedback extraction from support tools
  • Integrations with CRMs, support and issue trackers
  • User segmentation and custom fields (paid plans)

Cons

  • Growth features are expensive
  • Tracked-user limits on lower tiers
  • UI customization is limited

Formbricks · Key features

  • In-app targeted surveys
  • Link surveys
  • Mobile SDKs
  • Targeting by attributes
  • Analytics
  • Self-hosting

Cons

  • Younger
  • Fewer templates
  • Self-hosting upkeep

Canny vs Formbricks: FAQ

Which is cheaper, Canny or Formbricks?

Formbricks starts at $74/mo and Canny at $79/mo. Both prices are checked on the vendors' own pricing pages.

Do Canny and Formbricks have a free plan?

Yes, both Canny and Formbricks have a free plan; paid plans add more usage and features.

Not sure yet?