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Botpress vs Lyro by Tidio

Botpress and Lyro by Tidio are both chatbots & AI agents tools. Botpress is aimed at developers and small businesses, while Lyro by Tidio is aimed at E-commerce and small businesses. Lyro by Tidio costs less, from $39/mo versus $189/mo for Botpress. Only Botpress has a free plan.

Botpress

Open-source-rooted platform for LLM agents

Lyro by Tidio

AI support agent for small e-commerce

PricingFreemium · $189Paid · $39
Starting price$189/mo$39/mo
Free planYesNo
Free trial—7 days
Built forDevelopers, Small businessesE-commerce, Small businesses
Platformswebweb
CountryCA · 2016PL · 2023
Rating——

Choose Botpress if

Developers and agencies building multiple AI agents.

  • Flexible: no-code plus code
  • Many channels and integrations
  • Free plan to start

Look elsewhere if: Non-technical users wanting instant setup (Chatbase).

Choose Lyro by Tidio if

Small e-commerce stores on Tidio.

  • Quick setup
  • Affordable for small stores
  • Works with Tidio

Look elsewhere if: Enterprise support.

Botpress vs Lyro by Tidio pricing

Botpress

  • Free$0100 conversations, 1 seat, 3 AI agents
  • Plus$189/mo$150/mo billed annually; 250 conversations/mo, 3 seats
  • Team$939/mo$750/mo billed annually; 1,500 conversations/mo, unlimited seats
  • EnterpriseCustomCustom volume, SSO, SLA

Lyro by Tidio

  • Lyro AI Agentfrom $39/mo50 Lyro conversations; $32.50/mo billed annually

Botpress · Key features

  • Visual studio with autonomous LLM nodes
  • Knowledge bases and tables
  • Code hooks and custom integrations
  • Multi-channel deployment
  • Human handoff
  • Analytics and versioning

Cons

  • AI spend adds to cost
  • Learning curve
  • Team plan pricey

Lyro by Tidio · Key features

  • AI answers from your content
  • Order lookups
  • Human handoff
  • Multilingual
  • Analytics
  • Tidio inbox integration

Cons

  • Conversation limits
  • Less customizable
  • E-commerce focus

Botpress vs Lyro by Tidio: FAQ

Which is cheaper, Botpress or Lyro by Tidio?

Lyro by Tidio starts at $39/mo and Botpress at $189/mo. Both prices are checked on the vendors' own pricing pages.

Do Botpress and Lyro by Tidio have a free plan?

Botpress has a free plan. Lyro by Tidio has no free plan, a 7-day free trial.

Not sure yet?

Botpress vs Lyro by Tidio (2026): Pricing and Features