Boomi vs Hightouch

Boomi is an integration platform as a service (iPaaS) from Boomi, LP, headquartered in Conshohocken, Pennsylvania. Rick Nucci founded it in 2000, its cloud integration service launched in 2007, Dell bought it in 2010, and Francisco Partners and TPG acquired it from Dell in 2021 for about $4 billion. Steve Lucas has been chairman and CEO since 2022. It connects applications, data and APIs across cloud and on-premise systems for more than 30,000 customers, by its own count.

The platform covers low-code integration with a large connector library and runtimes that can run in Boomi's cloud or on your own servers, B2B/EDI, event streams, Flow for low-code apps, and managed file transfer from the 2025 Thru acquisition. API Management grew through the 2024 purchases of Mashery and APIIDA's business, Data Hub handles master data, and Data Integration (from Rivery) adds ELT and CDC. Agentstudio and Agent Control Plane build and govern AI agents with MCP tools. Pricing is a $99/month pay-as-you-go tier plus usage, or annual editions quoted by sales.

Boomi fits mid-size and large IT teams with hybrid estates of ERP, CRM and legacy systems. It is complex for business users, edition pricing is opaque, and Zapier or Make are far simpler for SaaS-to-SaaS automation. Workato targets business-led automation, while Fivetran and Matillion focus on warehouse ELT.

In March 2026 Boomi was named a Leader in Gartner's Magic Quadrant for iPaaS for the 12th year in a row, placed highest for Ability to Execute. Prototype on the 30-day trial or pay-as-you-go before negotiating an annual edition.

Hightouch is a data activation platform from San Francisco that started as a reverse ETL tool and grew into a composable customer data platform. It syncs data from warehouses such as Snowflake, BigQuery, Databricks and Redshift to more than 250 destinations, including CRMs, marketing automation, support tools and ad platforms, and keeps the warehouse as the single source of truth instead of copying data into a separate CDP.

For marketers, Customer Studio provides a no-code audience builder over warehouse data, with identity resolution, journeys and a match booster that improves match rates on ad platforms. AI Decisioning learns which message, offer and timing works for each customer and adjusts campaigns accordingly. Data teams get observability, alerting, version control and dbt integration. A free Basic Reverse ETL tier allows up to two active syncs, while the Composable CDP and Agentic Marketing Platform plans use custom, usage-based pricing.

Hightouch fits companies with a mature warehouse and a data team that want marketing and sales to act on trusted data. It is a poor fit for teams without a warehouse, and costs scale with usage and features. Census, now part of Fivetran, is the closest reverse ETL competitor, while Segment and mParticle are traditional CDPs that collect events and store profiles themselves.