Happy Valley

Bettermode vs Discourse

Bettermode and Discourse are both community platforms tools. Bettermode is aimed at small businesses and enterprise, while Discourse is aimed at developers and enterprise. Discourse costs less, from $100/mo versus $199/mo for Bettermode. Only Discourse has a free plan.

Bettermode

Customer community platform (formerly Tribe)

Discourse

Modern open-source forum software

PricingPaid · $199Open source · $100
Starting price$199/mo$100/mo
Free planNoYes
Free trial14 days—
Built forSmall businesses, EnterpriseDevelopers, Enterprise
Platformswebweb
CountryCA · 2018US · 2013
Rating——

Choose Bettermode if

SaaS customer communities.

  • Customer community focus
  • Embeddable
  • Integrations

Look elsewhere if: Creator communities (Circle).

Choose Discourse if

Companies and projects that want durable, searchable community knowledge.

  • Searchable, SEO-friendly knowledge
  • Open source and self-hostable
  • Mature moderation

Look elsewhere if: Casual real-time chat communities (Discord).

Bettermode vs Discourse pricing

Bettermode

  • Starter$199/mo$149 billed yearly; up to 10,000 members, 5 collaborators
  • Growth$1,750/mo$1,500 billed yearly; 25,000 members, AI, API, webhooks
  • PremiumCustom100,000+ members, SAML, 99.9% uptime SLA

Discourse

  • Self-hosted$0Open source (GPL), run on your own servers
  • Free$0Hosted; 2 staff seats, 500k page views, 5 GB storage
  • Pro$100/mo5 staff seats, 20 GB storage, 15+ plugins
  • Business$500/mo15 staff seats, 100 GB storage, priority support
  • EnterpriseCustomUnlimited staff, 1M+ page views, 99.9% uptime

Bettermode · Key features

  • Branded community
  • Discussions and Q&A
  • Knowledge base
  • Feedback and ideas
  • Events
  • Embeds and SSO

Cons

  • Pricing tiers
  • Setup
  • Smaller than Khoros

Discourse · Key features

  • Threaded discussions with categories and tags
  • Trust levels and moderation tools
  • Real-time chat channels
  • Discourse AI: summaries, search, related topics
  • SSO and API
  • Plugins and themes

Cons

  • Less real-time feel than Discord
  • Self-hosting requires maintenance
  • Hosted plans pricey at scale

Bettermode vs Discourse: FAQ

Which is cheaper, Bettermode or Discourse?

Discourse starts at $100/mo and Bettermode at $199/mo. Both prices are checked on the vendors' own pricing pages.

Do Bettermode and Discourse have a free plan?

Bettermode has no free plan, a 14-day free trial. Discourse has a free plan.

Which is better for small businesses, Bettermode or Discourse?

Bettermode lists small businesses as a core audience, while Discourse is aimed more at developers and enterprise.

Not sure yet?