Appcues vs Stonly
Appcues and Stonly are both product adoption & onboarding tools aimed at small businesses and enterprise. Only Stonly has a free plan.
Appcues
Product adoption platform for SaaS
Stonly
Interactive guides and AI knowledge base for customer support teams
| Pricing | Paid | Freemium |
| Starting price | Not published | Not published |
| Free plan | No | Yes |
| Free trial | — | 14 days |
| Built for | Small businesses, Enterprise | Small businesses, Enterprise |
| Platforms | web, ios, android | web |
| Country | US · 2013 | FR · 2018 |
| Rating | — | — |
Choose Appcues if
Growth-stage SaaS with budget for adoption tooling, including mobile.
- Mature and reliable
- Web and mobile support
- Strong integrations
Look elsewhere if: Budget-conscious startups (UserGuiding, Product Fruits).
Choose Stonly if
Customer support teams that handle complex, multi-step issues and want guided self-service plus consistent agent troubleshooting.
- Decision trees handle complex troubleshooting better than flat articles
- Same content serves customers, agents and AI answers
- Help desk integrations bring guides into the agent workspace
Look elsewhere if: Product teams primarily optimizing in-app onboarding and feature adoption metrics (Userpilot, Appcues, Pendo).
Appcues vs Stonly pricing
Appcues
- StartCustomUp to 3,000 MAUs, 10 published experiences
- GrowCustomFrom 3,000 MAUs, 25 published experiences
- EnterpriseCustomCustom MAUs, 100 experiences, priority support
Stonly
- Basic$0400 guide views/mo, 5 published guides, 1 team member
- Small BusinessQuoteUnder 100 staff; 4,000 guide views, 5 seats, 1 knowledge base
- EnterpriseCustomAI Agents, SSO, surveys, auto-translation, white label
Appcues · Key features
- No-code flows, modals and tooltips
- Checklists and launchpads
- Mobile SDKs for iOS, Android, React Native
- Surveys and NPS
- Segmentation and goals
- Analytics and integrations
Cons
- Expensive
- MAU-based pricing
- Advanced features on Grow
Stonly · Key features
- Interactive step-by-step guides and branching decision trees
- Embeddable widget for in-app guides and product tours
- Knowledge base with versioning, review flows and scheduled publishing
- AI Answers and a conversational bot built on your guide content
- AI Agent Assist that summarizes tickets and drafts replies
- Knowledge Agents and Business Process Agents for automated support flows
Cons
- Paid prices are not published and require a sales call
- Guide-view limits can force plan upgrades as traffic grows
- Help desk integrations, AI Agents and SSO are Enterprise-only
Appcues vs Stonly: FAQ
Do Appcues and Stonly have a free plan?
Appcues has no free plan. Stonly has a free plan.