AloTech vs Verimor
AloTech and Verimor are both Customer support tools. Here is how they compare on pricing, audience, platforms and community votes.
Cloud contact center software from Türkiye, sold abroad as CCS
Cloud phone system, call center and SMS for Turkish businesses
| Pricing | Paid | Paid |
| Built for | Small businesses, Enterprise | Small businesses, Enterprise |
| Platforms | web | web, ios, android |
| Country | TR | TR |
| Community votes | 0 | 0 |
| Rating | — | — |
AloTech
AloTech is a Turkish cloud contact center platform founded by Cenk Soyak and İdris Avcı and selected as an Endeavor company in 2014. Outside Türkiye it sells the same product as Call Center Studio, running on Google Cloud. It replaces on-premise call center hardware with a browser-based system for inbound and outbound calls plus written channels.
Voice features include ACD, CTI, IVR, speech recognition and text-to-speech, number masking, predictive, preview and IVR dialers, answering machine detection and call and screen recording. Written channels cover web chat, WhatsApp, Facebook Messenger, Telegram, SMS, email and video calls. An AI layer adds AI Maestro, agent assist, AI-based quality scoring (CX Quality), CX Insights and accent neutralization. Pricing is per user per month in Turkish lira with no long-term commitment: a cheaper written-only package and a full voice plus written package.
It suits Turkish companies running 10 to several hundred agents, from e-commerce support teams to outsourcers. Bulutfon and Verimor are lighter, cheaper virtual PBX options for small offices; Zendesk and Freshdesk are ticketing tools that AloTech complements through its Zendesk CTI app. Genesys and Five9 compete for large global deployments.
AloTech reports 650+ customers, 20,000+ users and over 65 million call minutes a month, with ISO 27001:2022 and ISO 42001:2023 certificates. Call Center Studio partnered with Globe Business in the Philippines in November 2025, and in October 2026 Parloa named AloTech its strategic AI partner in Türkiye.
Verimor
Verimor is a Turkish telecom operator authorised by the Information and Communication Technologies Authority (BTK) that provides cloud communication services to businesses. Its main products are a cloud switchboard (virtual PBX), call center software, local landline and 0850 numbers, bulk SMS and APIs that let companies connect calls and messages to their own software.
The cloud switchboard replaces physical PBX hardware with extensions that work on desk phones, computers and mobile apps, with IVR menus, call queues, call forwarding, call recording, working hours and reporting. The call center module adds agent management, queue statistics and outbound campaigns, while SMS services cover campaign messages, notifications and one-time passwords. Integrations and APIs connect calls and SMS to CRMs, help desks and e-commerce systems, for example to show customer records on incoming calls. Verimor publishes fixed packages in Turkish lira, such as cloud PBX plans by user and line count and monthly or annual SMS bundles, with custom quotes for larger needs.
Verimor suits Turkish small and mid-size businesses, e-commerce companies and support teams that want a local operator with Turkish numbers and support for telephony and SMS. Commercial SMS in Turkey must respect the IYS consent system and call recordings fall under KVKK, which local operators handle more naturally than global tools. Netgsm and Bulutfon are other Turkish options, AloTech targets larger contact centers, and global platforms such as Aircall or Twilio offer broader international reach.