AloTech vs SESTEK
AloTech and SESTEK are both customer support tools. AloTech is aimed at small businesses and enterprise, while SESTEK is aimed at enterprise.
Cloud contact center software from Türkiye, sold abroad as CCS
Voice-first conversational AI and speech analytics for contact centers
| Pricing | Paid | Paid |
| Starting price | Not published | Not published |
| Free plan | No | No |
| Free trial | — | — |
| Built for | Small businesses, Enterprise | Enterprise |
| Platforms | web | web |
| Country | TR | TR · 2000 |
| Rating | — | — |
Choose AloTech if
Turkish companies with 10 or more agents that want cloud voice and messaging channels, AI quality scoring and local support on monthly lira pricing.
- Transparent per-user lira pricing with no long-term commitment
- Voice and written channels in one agent screen
- Turkish support 24/7 and local references like Teknosa and Vestel
Look elsewhere if: Small offices that only need a few phone lines (Bulutfon, Verimor) or global enterprises standardizing on one vendor worldwide (Genesys, Five9).
Choose SESTEK if
Large contact centers that need accurate voice AI and speech analytics, with the option to host everything on-premise.
- Strong speech recognition for Turkish and regional dialects
- On-premise option suits banks and regulated industries
- Covers bots, agent assist and analytics in one vendor
Look elsewhere if: Small businesses wanting a quick self-serve chat widget (Tidio, Intercom, Ada).
AloTech vs SESTEK pricing
AloTech
- Written Communication₺1,490/user/moWebChat, WhatsApp, Telegram, Messenger; no commitment
- Voice + Written₺3,990/user/moInbound/outbound calls, IVR, predictive dialer, recording, API
- ChatBot + VoiceBotCustomCustom bot design, integration and conversation flows
SESTEK
- EnterpriseCustomProject-based quote; cloud, hybrid or on-prem deployment
AloTech · Key features
- Inbound routing with ACD, CTI, IVR and number masking
- Predictive, preview and IVR dialers with answering machine detection
- Omnichannel inbox for chat, WhatsApp, Messenger, Telegram, SMS and email
- Click2Connect web-to-call and video calls without a phone line
- Call and screen recording with AI-assisted quality scoring
- Agent Assist, AI Maestro and accent neutralization for live calls
Cons
- Full voice package costs more than simple virtual PBX services
- Bot projects are custom-quoted rather than self-serve
- No free trial length or self-serve signup published
SESTEK · Key features
- AI voice and chat agents that resolve requests end to end
- In-house speech recognition and text to speech engines
- Agent Assist and Agent Copilot with live guidance during calls
- Conversational analytics with emotion detection and keyword spotting
- Automated quality management that scores 100% of interactions
- Coaching module tied to quality scores for each agent
Cons
- No public pricing, free tier or self-serve trial
- Enterprise project timelines rather than quick setup
- Product naming shifted between Knovvu and SESTEK branding
AloTech vs SESTEK: FAQ
Do AloTech and SESTEK have a free plan?
AloTech has no free plan. SESTEK has no free plan.
Which is better for small businesses, AloTech or SESTEK?
AloTech lists small businesses as a core audience, while SESTEK is aimed more at enterprise.