AloTech vs Netgsm

AloTech and Netgsm are both team communication tools aimed at small businesses and enterprise.

Cloud contact center software from Türkiye, sold abroad as CCS

Bulk SMS, cloud telephony and messaging for Turkish businesses

Pricing	Paid	Paid
Starting price	Not published	Not published
Free plan	No	No
Free trial	—	—
Built for	Small businesses, Enterprise	Small businesses, Enterprise, Developers
Platforms	web	web, ios, android
Country	TR	TR
Rating	—	—

Choose AloTech if

Turkish companies with 10 or more agents that want cloud voice and messaging channels, AI quality scoring and local support on monthly lira pricing.

Transparent per-user lira pricing with no long-term commitment
Voice and written channels in one agent screen
Turkish support 24/7 and local references like Teknosa and Vestel

Look elsewhere if: Small offices that only need a few phone lines (Bulutfon, Verimor) or global enterprises standardizing on one vendor worldwide (Genesys, Five9).

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Choose Netgsm if

Turkish businesses needing SMS and telephony.

Turkish regulatory compliance
Reliable SMS delivery in Turkey
Developer API

Look elsewhere if: Global messaging (Twilio).

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AloTech vs Netgsm pricing

AloTech

Written Communication₺1,490/user/moWebChat, WhatsApp, Telegram, Messenger; no commitment
Voice + Written₺3,990/user/moInbound/outbound calls, IVR, predictive dialer, recording, API
ChatBot + VoiceBotCustomCustom bot design, integration and conversation flows

Netgsm

500 SMS₺198/packageToplu SMS; KDV+ÖİV dahil; 1 yıl geçerli
1.000 SMS₺370/packageKDV+ÖİV dahil; 1 yıl geçerli
10.000 SMS₺1.699/packageKDV+ÖİV dahil; new subscribers ₺899 once
100.000 SMS₺14.798/packageKDV+ÖİV dahil; 1 yıl geçerli
1.000.000 SMS₺81.000/packageKDV+ÖİV dahil; 1 yıl geçerli

AloTech · Key features

Inbound routing with ACD, CTI, IVR and number masking
Predictive, preview and IVR dialers with answering machine detection
Omnichannel inbox for chat, WhatsApp, Messenger, Telegram, SMS and email
Click2Connect web-to-call and video calls without a phone line
Call and screen recording with AI-assisted quality scoring
Agent Assist, AI Maestro and accent neutralization for live calls

Cons

Full voice package costs more than simple virtual PBX services
Bot projects are custom-quoted rather than self-serve
No free trial length or self-serve signup published

Netgsm · Key features

Bulk and transactional SMS
SMS API and OTP
Cloud switchboard
0850 and local numbers
Voice messaging
E-commerce and CRM integrations

Cons

Turkey-focused
Interface dated
Pricing per package

AloTech vs Netgsm: FAQ

Do AloTech and Netgsm have a free plan?

AloTech has no free plan. Netgsm has no free plan.

Not sure yet?

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