AloTech vs Microsoft Teams
AloTech and Microsoft Teams are both team communication tools. AloTech is aimed at small businesses and enterprise, while Microsoft Teams is aimed at enterprise and small businesses. Only Microsoft Teams has a free plan.
Cloud contact center software from Türkiye, sold abroad as CCS
Microsoft's chat, meetings and calling hub inside Microsoft 365
| Pricing | Paid | Freemium · $4 |
| Starting price | Not published | $4/mo |
| Free plan | No | Yes |
| Free trial | — | 30 days |
| Built for | Small businesses, Enterprise | Enterprise, Small businesses |
| Platforms | web | web, macos, windows, ios, android |
| Country | TR | US · 2017 |
| Rating | — | — |
Choose AloTech if
Turkish companies with 10 or more agents that want cloud voice and messaging channels, AI quality scoring and local support on monthly lira pricing.
- Transparent per-user lira pricing with no long-term commitment
- Voice and written channels in one agent screen
- Turkish support 24/7 and local references like Teknosa and Vestel
Look elsewhere if: Small offices that only need a few phone lines (Bulutfon, Verimor) or global enterprises standardizing on one vendor worldwide (Genesys, Five9).
Choose Microsoft Teams if
Organisations already standardised on Microsoft 365 that want chat, meetings and files in one governed platform.
- Included in most Microsoft 365 business plans at no extra cost
- Deep integration with Outlook, SharePoint, OneDrive and Office
- Strong security, compliance and identity management via Entra ID
Look elsewhere if: Startups and developer teams that prefer fast chat and a large third-party app ecosystem, or Google Workspace users (Slack, Google Meet).
AloTech vs Microsoft Teams pricing
AloTech
- Written Communication₺1,490/user/moWebChat, WhatsApp, Telegram, Messenger; no commitment
- Voice + Written₺3,990/user/moInbound/outbound calls, IVR, predictive dialer, recording, API
- ChatBot + VoiceBotCustomCustom bot design, integration and conversation flows
Microsoft Teams
- Teams (free)$0Personal use; 60-minute group calls, up to 100 people
- Teams Essentials$4/user/moAnnual commitment; standalone meetings and chat
- M365 Business Basic$7/user/moAnnual commitment; Teams plus web Office, email, 1 TB
- M365 Business Standard$14/user/moAnnual commitment; adds desktop Office apps, webinars
- M365 Business Premium$22/user/moAnnual commitment; adds Intune and advanced security
AloTech · Key features
- Inbound routing with ACD, CTI, IVR and number masking
- Predictive, preview and IVR dialers with answering machine detection
- Omnichannel inbox for chat, WhatsApp, Messenger, Telegram, SMS and email
- Click2Connect web-to-call and video calls without a phone line
- Call and screen recording with AI-assisted quality scoring
- Agent Assist, AI Maestro and accent neutralization for live calls
Cons
- Full voice package costs more than simple virtual PBX services
- Bot projects are custom-quoted rather than self-serve
- No free trial length or self-serve signup published
Microsoft Teams · Key features
- Persistent channels, group chats and threaded conversations
- Video meetings with recording, transcription and live captions
- Webinars and town halls for large internal and external audiences
- Microsoft 365 Copilot recaps, chat summaries and drafting
- Real-time co-editing of Word, Excel and PowerPoint files in chats
- Teams Phone add-on for cloud PBX calling
Cons
- Heavier and slower than Slack for fast chat
- File and permission model follows SharePoint and can confuse users
- Best features such as Copilot and Premium cost extra
AloTech vs Microsoft Teams: FAQ
Do AloTech and Microsoft Teams have a free plan?
AloTech has no free plan. Microsoft Teams has a free plan.