AloTech vs Krisp

AloTech is a Turkish cloud contact center platform founded by Cenk Soyak and İdris Avcı and selected as an Endeavor company in 2014. Outside Türkiye it sells the same product as Call Center Studio, running on Google Cloud. It replaces on-premise call center hardware with a browser-based system for inbound and outbound calls plus written channels.

Voice features include ACD, CTI, IVR, speech recognition and text-to-speech, number masking, predictive, preview and IVR dialers, answering machine detection and call and screen recording. Written channels cover web chat, WhatsApp, Facebook Messenger, Telegram, SMS, email and video calls. An AI layer adds AI Maestro, agent assist, AI-based quality scoring (CX Quality), CX Insights and accent neutralization. Pricing is per user per month in Turkish lira with no long-term commitment: a cheaper written-only package and a full voice plus written package.

It suits Turkish companies running 10 to several hundred agents, from e-commerce support teams to outsourcers. Bulutfon and Verimor are lighter, cheaper virtual PBX options for small offices; Zendesk and Freshdesk are ticketing tools that AloTech complements through its Zendesk CTI app. Genesys and Five9 compete for large global deployments.

AloTech reports 650+ customers, 20,000+ users and over 65 million call minutes a month, with ISO 27001:2022 and ISO 42001:2023 certificates. Call Center Studio partnered with Globe Business in the Philippines in November 2025, and in October 2026 Parloa named AloTech its strategic AI partner in Türkiye.

Krisp is an AI voice productivity app founded in 2017 by Davit Baghdasaryan and Arto Minasyan, with teams in Armenia and the United States. It became known for removing background noise, other voices and echo from calls in any communication app, working as a virtual microphone and speaker on the user's computer rather than as a plugin for one platform.

Beyond noise cancellation, Krisp records and transcribes meetings on the device without sending a bot into the call, then generates AI notes, summaries and action items. Accent conversion adjusts a speaker's accent in real time, a feature aimed mainly at call centers, and a call center product adds noise cancellation and voice tools at scale for contact center agents. There is no permanent free plan, only a 7-day free trial; Core unlocks unlimited noise cancellation and the AI note-taker, Advanced adds accent conversion and admin controls, and Enterprise adds SSO and compliance. It runs on Windows and macOS with browser options.

Krisp suits remote workers, sales reps and support agents who take calls in noisy homes, offices or co-working spaces. It uses some CPU, its meeting notes are less advanced than dedicated note-takers such as Fireflies or Otter.ai, and audio professionals recording podcasts usually prefer studio tools like Adobe Podcast or iZotope. Built-in noise suppression in Zoom, Teams and Google Meet covers basic needs for free.

Krisp's recent focus has been on its bot-free AI meeting assistant, positioning it against note-taking tools as well as audio utilities.