AfterShip vs Easyship

AfterShip is a post-purchase platform for ecommerce brands, started in Hong Kong around 2011 to 2012 by Teddy Chan, Andrew Chan and Dante Tsang after Teddy built a script to cut where-is-my-order emails in his own store. It raised a $66M Series B led by Tiger Global in 2021. Its core job is keeping shoppers informed after checkout and reducing support tickets about deliveries, returns and delays.

The suite is sold as separate products: Tracking (branded tracking pages, delivery notifications, estimated delivery dates and analytics across 1,300+ carriers), Returns (self-serve returns and exchanges), Shipping (label printing and rate comparison), Protection (shipping insurance), plus personalization and warranty tools. AI features and an MCP server give assistants read access to shipment and return data. Each product has its own tiers, and the Shopify App Store versions are priced differently from direct plans.

AfterShip fits Shopify, BigCommerce and WooCommerce brands that ship thousands of orders a year and want to turn tracking emails and pages into a marketing channel. Brands mainly needing cheap labels should look at Shippo, Easyship or ShipStation, and EU merchants often pick Sendcloud.

Buying tip: in mid-2026 AfterShip cut its direct Tracking plans from four to three, renamed Pro to Premium at $59 a month billed yearly, and moved to annual shipment quotas (6,000 a year on both paid tiers). API and webhooks start on Premium. On Shopify, compare the app's own plans, which include a free tier for 50 shipments a month.

Easyship is a shipping platform specialized in cross-border e-commerce. Founded in Hong Kong and now operating with teams across Asia, Europe and North America, it lets online stores compare rates from more than 250 courier services, print labels and, most importantly, show international buyers the full landed cost, including duties and import taxes, before they pay.

The platform connects to Shopify, WooCommerce, BigCommerce, Amazon, eBay, Etsy and other channels, imports orders automatically and suggests the cheapest or fastest courier for each shipment based on rules you define. It generates commercial invoices and customs paperwork, offers discounted pre-negotiated rates, shipping insurance and branded tracking pages with email notifications. A tax and duty calculator can be embedded in checkout so that buyers are not surprised by charges on delivery, and Easyship also provides fulfillment services in some regions and is widely used by crowdfunding campaigns shipping rewards to backers worldwide. A free plan covers a limited number of shipments per month; paid plans (Plus, Premier and Scale) raise volume and add automation, team accounts and analytics.

Easyship is a strong choice for small and mid-sized brands that sell abroad and want to reduce abandoned carts and refused deliveries caused by unexpected duties. Merchants who ship mostly domestically may get more from local tools: ShipStation and Pirate Ship cover US domestic shipping well, while Sendcloud is deeper for European carriers and returns.