Acronis vs Dynatrace

Acronis is a Swiss-headquartered cyber protection company founded in 2003, known for its True Image disk imaging software and, today, mainly for a multitenant platform that managed service providers use to back up, secure and manage their clients' systems. EQT agreed in 2024 to take a majority stake, and Acronis says more than 20,000 service providers and 750,000 businesses use its platform.

The business offering, marketed as the Acronis Cyber Platform and sold to service providers as Acronis Cyber Protect Cloud, combines backup of servers, PCs, VMs and Microsoft 365 or Google Workspace with disaster recovery, EDR and MDR, email security, data loss prevention, patching, RMM and PSA-style billing and service desk tools. MSPs pay per workload for actual usage; IT departments buy one to three year terms. The consumer line, Acronis True Image, is sold per year: Essentials for local backup and cloning, Advanced with cloud storage and anti-malware, and Premium with 1 TB or more of cloud storage.

Acronis fits MSPs that want one console for backup, security and RMM, and home or small-office users who need full-disk images and cloning. Backblaze is simpler and cheaper for plain cloud backup, Afi.ai focuses on SaaS backup for Microsoft 365 and Google Workspace, and Veeam is the usual choice for large virtualized data centers.

Buying tip: True Image prices rise with each extra computer and terabyte, so a 3 or 5 computer pack is better value for households. MSPs should check which security modules they already license elsewhere.

Dynatrace is an enterprise observability platform that monitors applications, infrastructure, logs, user experience and runtime security from one data store. It began in 2005 as dynaTrace software in Linz, Austria, and has traded on the NYSE since 2019, with headquarters now in the United States. Its core job is pinpointing which service or dependency caused an incident.

The platform rests on OneAgent, a single agent that auto-instruments hosts, containers and code; Smartscape, a live dependency map; Grail, a data lakehouse queried with DQL; and a causal AI engine that groups alerts into root-cause problems. Pricing is a rate card drawn down from an annual commitment: about $29 per host per month for infrastructure monitoring, $58 per 8 GiB host for full-stack APM, plus usage fees for logs, traces and user sessions.

Dynatrace suits large enterprises with hybrid or Kubernetes estates that want automatic discovery and fewer noisy alerts. It is heavy for a startup with a few services, and the consumption model needs careful forecasting. Datadog is easier to adopt piecemeal, New Relic offers a free tier with user-based pricing, and Grafana Cloud suits teams that prefer open-source Prometheus and OpenTelemetry tooling.

In early 2026 Dynatrace launched Dynatrace Intelligence, which it calls an agentic operations system: it combines its deterministic causal AI with agents that can investigate and act within guardrails for SRE, development and security teams. Before buying, run the 15-day trial on a production-like cluster to estimate host-hours and log volume.