Happy Valley

Pendo vs Supademo

Pendo and Supademo are both product adoption & onboarding tools. Pendo is aimed at enterprise, while Supademo is aimed at small businesses and enterprise. Both have a free plan.

Pendo

Product analytics, guides and feedback in one

Supademo

AI interactive product demos and walkthroughs for sales and onboarding

PricingFreemiumFreemium · $50
Starting priceNot published$50/mo
Free planYesYes
Free trial——
Built forEnterpriseSmall businesses, Enterprise
Platformsweb, ios, androidweb, macos, windows
CountryUS · 2013US · 2023
Rating——

Choose Pendo if

Mid-market and enterprise product organizations.

  • Analytics and guidance in one
  • Retroactive data capture
  • Enterprise-ready

Look elsewhere if: Startups wanting simple onboarding (UserGuiding, Appcues).

Choose Supademo if

B2B SaaS marketing, sales and customer education teams that want clickable demos quickly and affordably.

  • Very fast to create a demo from a click-through recording
  • Usable free plan with unlimited demo views
  • Unlimited viewers on every plan

Look elsewhere if: Teams that need in-app onboarding inside the live product (Appcues, Userflow, Whatfix).

Pendo vs Supademo pricing

Pendo

  • Free$0Up to 500 MAU, analytics and in-app guides
  • BaseCustomProduct analytics, in-app guides, custom MAU
  • CoreCustomAdds session replay
  • UltimateCustomAdds NPS/surveys, Orchestrate, Listen, Data Sync

Supademo

  • Free$01 creator, 5 guided demos, 50 video recordings, unlimited views
  • Scale$50/creator/mo$38 billed annually; branching, analytics, AI and MCP
  • Business$249/mo$199 billed annually; 1 creator, HTML demos, AI data edits
  • Growth$450/mo$350 billed annually; 5 creators, sandbox demos, voice cloning
  • EnterpriseCustom10+ creators, SSO/SAML, data residency, multiple workspaces

Pendo · Key features

  • Retroactive product analytics without tagging
  • In-app guides and resource center
  • Session replay
  • NPS and feedback collection
  • Product roadmaps
  • AI insights

Cons

  • Expensive at scale
  • Complex to administer
  • UI can be dense

Supademo · Key features

  • Capture flows with a Chrome extension or Mac and Windows apps
  • Editable HTML demo captures with text and data editing
  • Hotspots, branching and variables for personalized paths
  • AI voiceover, voice cloning and translation of demos
  • Share as link, embed, 4K video or PDF guide
  • Engagement analytics synced to HubSpot and Salesforce

Cons

  • HTML demos and AI data editing start at $249 per month
  • Analytics and tracking links need the paid Scale plan
  • SSO and data residency only on Enterprise

Pendo vs Supademo: FAQ

Do Pendo and Supademo have a free plan?

Yes, both Pendo and Supademo have a free plan; paid plans add more usage and features.

Which is better for small businesses, Pendo or Supademo?

Supademo lists small businesses as a core audience, while Pendo is aimed more at enterprise.

Not sure yet?